Customer reviews from brother-usa.com
Brother - MFC-7860DW Wireless -and-White Laser Printer - Black
Average customer rating
4
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
157
4 Stars
74
3 Stars
27
2 Stars
28
1 Star
28
77%of customers recommend this product.
(
231 out of
299)
Customer Reviews for Brother - MFC-7860DW Wireless -and-White Laser Printer - Black
Customer Rating
4
Mixed Bag
on November 3, 2012
Posted by: CA94551
from SF Bay Area
Once installed the unit worked very well. Quality prints , copies, and scans
To get there-another story:
Installation was problematic. Th PDF software took over an existing installation of NITRO - this required cleaning up the mess , re registering and that only after significant time analyzing an approach. Why the install didn't recognize the existing install and at least ask - I don't know.
Regarding scanning - and this is true of our 9560CDW as well
The scan interface is at best difficult. Setting changes require restart of the system -WHY??? Our "P" scanner doesn't.
And the file management is somewhat convoluted
Still our history with Brother products for reliability has been good
They make good, reliable hardware. Perhaps they can learn to improve the human interface
To get there-another story:
Installation was problematic. Th PDF software took over an existing installation of NITRO - this required cleaning up the mess , re registering and that only after significant time analyzing an approach. Why the install didn't recognize the existing install and at least ask - I don't know.
Regarding scanning - and this is true of our 9560CDW as well
The scan interface is at best difficult. Setting changes require restart of the system -WHY??? Our "P" scanner doesn't.
And the file management is somewhat convoluted
Still our history with Brother products for reliability has been good
They make good, reliable hardware. Perhaps they can learn to improve the human interface
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Really Best Purchase Ever
on March 3, 2013
Posted by: Majid
from Los angeles
I am sure ,if you buy a brother printer( especially this model) and work with ,you will never use another brand for ever.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Purchaes Ever
on April 30, 2013
Posted by: jmdave
from Kennett Square PA
Excellent machine. I love this printer fax and scanner. Very easy to operate and quality product.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
comments for MFC-7860 performance
on November 16, 2013
Posted by: dragonhahney
To Brother Printer Comp,
The MFC-786DW is excellent printer, and good quality printer.
However, using Linux Ubuntu OS, you do not offering the printer driver. I had hard time...make printer properly performance
I would like to purchase colour printer in the future with the LINUX OS driver company ???? Thank for your concern.
However, using Linux Ubuntu OS, you do not offering the printer driver. I had hard time...make printer properly performance
I would like to purchase colour printer in the future with the LINUX OS driver company ???? Thank for your concern.
Respectfully submitted,
Customer
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
How do you print envelopes?
on October 27, 2011
Posted by: gew711
from Tucson, Arizona
I've previously owned and used an Epson later printer, an HP inkjet printer, and never had any difficulty figuring out how to print envelopes. Yet, after installing the Printer driver from the CD-ROM for this Brother printer, and paging through the manual, I still don't see where (like on other printers I've used) there is a kind of drop-down menu and you click on Envelopes (after you have the document on the screen) and the printer prints the envelopes! I don't see where any of this exists on this Brother printer! Is it necessary that such a basic printer function (printing envelopes) be so difficult to figure out?
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine
on April 30, 2014
Posted by: ablenotary
from Washington NC
Great Machine.Fast clean.Fax back 50 pgs.Would recommend for small office
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not impressed
on September 16, 2011
Posted by: SmallOfficeuser
from CT
I almost didn't buy this machine because of others saying the fan was way too loud. On my machine the fan is a little loud but no where near the level that others have said. It only took a few uses and i'm already used to it and it sits directly behind me.
However I hate using the brother connect4 interface that you need to use when scanning! For that reason alone, I have only given it 2 stars. I guess I'm spoiled by my Samsung all in one at home.
However I hate using the brother connect4 interface that you need to use when scanning! For that reason alone, I have only given it 2 stars. I guess I'm spoiled by my Samsung all in one at home.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great features for the price
on September 17, 2012
Posted by: ernestu
from South Texas
This printer, scanner, fax, copier has many great features. I really like the duplexing feature, saving paper and space. I also really like the scan to email feature, usually only available on much higher-end machines. I do wish it had better printer margins, allowing copy to be a bit closer to the edge of the paper. The quality of grayscale/screened images could be better as well. The images are not as sharp as I would like. The dot pattern may have a lot to do with this. Overall, it's a good piece of equipment for the price.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com