Customer reviews from brother-usa.com
Brother - MFC-7860DW Wireless -and-White Laser Printer - Black
Average customer rating
4
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
157
4 Stars
74
3 Stars
27
2 Stars
28
1 Star
28
77%of customers recommend this product.
(
231 out of
299)
Customer Reviews for Brother - MFC-7860DW Wireless -and-White Laser Printer - Black
Customer Rating
5
on November 28, 2012
Posted by: rafferd
from Stillwater, OK
A very good, no nonsense printer.
Good quality, built well.
Good quality, built well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Paper problem after printing
on December 30, 2012
Posted by: Suzie
I am returning this product, and will receive a replacement - same model number. Every time I print, on both Laser paper and Multipurpose paper, the paper curls slightly and leaves a white line about 1/3" wide all along one side of the paper. Since I print out documents which need to be professional in appearance, I cannot use this machine. I am really hoping the replacement will be better as I did a lot of research on this particular model before deciding to purchase it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great so far!
on February 4, 2013
Posted by: pollykate
This machine outperforms itself so far. It does all that I would wish for and wanted in this size printer. It is economical, scan function is great...only one small recommendation...when I print #10 envelopes, it doesn't spit them out, you have to reach in...
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Bad product support
on March 14, 2013
Posted by: angler
Overall good product. My mfc had a defective which was covered under warranty But Brother would not honor it. You can purchase this product and is works very well but just hope nothing goes wrong with it
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good purchase
on January 14, 2014
Posted by: papasmurf
from New York, NY
The printer does the job and does it well. Maneuvering the electronic controls could be easier. However, yet still acceptable. Copies are of good qualities. Scanning is also acceptable.
Would consider another Brothers printer.
Would consider another Brothers printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Does not print everything
on March 3, 2014
Posted by: MedicalBillMgr
from Kentucky
Printer/scanner/fax work great, but I am unable to print patient statements or EOB letters in the Medical billing software that we use. Brother prints everything else beautifully. If I had saved the shipping box I would have exchanged the Brother MFC for an HP printer which prints every doc used in the specialized software. Brother sent us additional drivers for a $price, but that did not fix the problem.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Mostly happy with this purchase.
on April 14, 2014
Posted by: Thrifty
from Newark, New York
This is a replacement for my non fax brother printer. I prefer Brother because it is very easy to use.
I only have 2 things I don't like: My copies print very dark. Even after I put it on the lightest setting.
The wireless is not compatible with my iPhone. It will not print coupons wirelessly!
Coupon printing is the reason for the laser printer. It's extremely thrifty to print on these Brother machines!
I only have 2 things I don't like: My copies print very dark. Even after I put it on the lightest setting.
The wireless is not compatible with my iPhone. It will not print coupons wirelessly!
Coupon printing is the reason for the laser printer. It's extremely thrifty to print on these Brother machines!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Life Saver
on September 30, 2014
Posted by: SteveTree
from Portland, Oregon
Got this machine when my Epson broke down for the n'th time. It has proved to be a great help for scanning copying and printing. Crisp print and great software. A good value and after 3 months very reliable.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com