Customer reviews from brother-usa.com
Brother - MFC-7860DW Wireless -and-White Laser Printer - Black
Average customer rating
4
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
157
4 Stars
74
3 Stars
27
2 Stars
28
1 Star
28
77%of customers recommend this product.
(
231 out of
299)
Customer Reviews for Brother - MFC-7860DW Wireless -and-White Laser Printer - Black
Customer Rating
5
GREAT PURCHASE
on May 6, 2015
Posted by: MAMABEAR
from NORTH GA
THIS IS AN EXCELLENT ALL-IN-ONE. I HAVE HAD IT ABOUT A YEAR AND I USE IT EVERY DAY. IT IS REALLY GOOD, HAVE HAD NO PROBLEMS. I ESPECIALLY LIKE THE SCANNER THAT WILL SCAN AN ENTIRE DOCUMENT INTO ONE FILE, NOT LIKE THE OTHER BROTHER ALL-IN-ONE THAT SCANNED EACH PAGE SEPARATELY INTO A FILE. THIS ALL-IN-ONE IS QUITE RELIABLE. THE PRINT AND COPY QUALITY IS QUITE GOOD. NO PROBLEMS WITH THIS MACHINE. ALL THE BROTHER PRODUCTS I HAVE OWNED HAVE BEEN GOOD AND QUITE RELIABLE.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very usable
on September 8, 2011
Posted by: Sanddune
Easy set up, nice footprint, does everyting like it is suppose to.
If used in an office or with print job that prints on pre-numbered stock, it will not print the checks in order. Had to print to 'Paperport', a program that comes with the CD and select reverse print order to print the numbers correctly.
Customer service said it couldn't be done, I would need a different printer, but I found a work around.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Solid machine
on April 5, 2012
Posted by: John113
from Dallas
This is a very solid machine that functions reliably. Reasonably easy to set up--wireless features work well and are very flexible with laptops. The scanner feeder (generally the weak point on consumer machines of this type) has worked well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent for Small Business
on October 16, 2012
Posted by: LawDog
from Memphis, TN
I use my 7860 in my home-office, and it is fantastic. The only thing missing is color, but that was a conscious decision on my part to go with a black-and-white only printer. It does scan and fax in color.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Printer I've ever owned
on October 24, 2012
Posted by: gchavez
from colorado
When the PC first came into existance I was working on one. So I have owned many printers of all major brands over all of those years, but never a Brother. I've had this printer only a couple of months and will say it is the best printer I have ever owned. It's fast, easy to use, and relaible. No software gliches like I always used to experience with HP printers. I vowed to never buy another one. Once you own a Brother you will never go back.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Work Horse
on November 25, 2012
Posted by: Janelle
from San Francisco Bayarea,California
Once I learned how to use this printer it has been a lifesaver.The Fax feature is a mainstay and easy to use.I love the ADF for faxing and for copying large documents.
Love it
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Like it except...
on November 25, 2012
Posted by: Midwesterner
from AZ
I have owned several Brother all in one machines. I like it except for one item. When I use the top feeder to make copies I get a black line on all the pages. I have had this happen before the first toner cartridge was used up.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
EXCELLENT
on November 25, 2012
Posted by: LOLA
from Miami, Florida
I have never owned a multi function device hence I am very pleased to find it so efficient and easy to use. It took me a bit to install the whole 'enchalada' but thanks to the user friendly manual I got it done all by myself without the help of an IT expert. It prints beautifully. I have not used the fax yet but I am sure it will do fine. I have used customer service once and they were very courteous. We use it at my office where I work every day and since I will be working from home a lot next year, my boss recommended I would buy a Brother. I highly recommended it as well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com