Customer reviews from brother-usa.com
Brother - Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop - Black
Average customer rating
4.2
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
147
4 Stars
62
3 Stars
22
2 Stars
13
1 Star
14
83%of customers recommend this product.
(
213 out of
256)
Customer Reviews for Brother - Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop - Black
Customer Rating
4
Good value
on January 20, 2014
Posted by: DavefromBoston
from Boston, MA
It works as promised, is fast, reliable and produces nice quality B&W prints.
The disappointments:
-Management Software is weak
-OCR software is poor
-Inability to send faxes from files on my laptop (or receive to laptop)
-Management Software is weak
-OCR software is poor
-Inability to send faxes from files on my laptop (or receive to laptop)
Overall, it is a good value and I would recommend it for homes and small offices.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Great price
on March 4, 2014
Posted by: StevenG
from St Augusine, FL
This is my second Brother All-in-one. My last was a MFC-8840D which has served my home business faithfully for some 8 years. I decided to replace it with the 7360N which seems like a toy compared to my older machine. It seems much slower than the 8840D and I have had a few scanning issues (repeats scan over and over again until I hit job cancel and stop several times. My biggest gripe is the Paperport 12 software that comes with the machine. It is cumbersome, at best, and does not perform as easily as Paperport 9 that came with my old machine. Trying to annotate or edit is a nightmare.
In short, I am sorry that I did not spend more money on a better machine. For limited personal use it may be OK but not for a small business. I highly recommend Brother because of their superior customer service but I can't find very much in a positive way about the 7360-N
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Poor Photo Scans
on March 10, 2014
Posted by: Knike25
The printer is great, but color photo scans are noisy and have parallel line artifacts.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Printer
on May 28, 2014
Posted by: Maria
from Aberdeen, WA.
We had been using a colored Printer but using mostly black ink but the colors kept needing to be replaced. Way too expensive for the company paperwork to use. We bought this printer after reading several reviews and are very happy with the quality and how long the ink lasts.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not For UBUNTU
on April 15, 2012
Posted by: Anonymous
from Springfield, Oregon
If you run windows this is the printer/scanner/copier for you. If you run UBUNTU Linux DO NOT BUY this machine. It will not work and any attempt to make it do so will even mess up Linux & I did not think that was possible.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Neat little printer
on August 27, 2011
Posted by: Rosalindr
from California
I bought this to replace an old MFC8500 which was still working fine, but I wanted a flatbed scanner with a network connection. I haven't used the scanner yet, but the printer, copier, and fax are smooth with no problems. The printer is smaller, quieter, and faster than the MFC8500, and I can print from all 3 PC's on my home network. It's a nice looking machine too. Great purchase!
Roz
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very solid machine
on August 31, 2011
Posted by: mikef52
from Salem, Oregon
Solid printer, well worth the price. Only comment would be the fan. It is a little louder than would have expected, it does stop once the machine cools down.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not my choice
on December 26, 2012
Posted by: BerniC
from California
This product is not so simple to use. The display is very hard to read and uses to many questions to get the desired result wanted and many times not fulfilling the request. It also does not come with cables to instantly connect to your computer. It constantly fights your phone system and causes noise in communication. However it a convenient black and white copier.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com