Customer reviews from brother-usa.com
Brother - Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop - Black
Average customer rating
4.2
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
147
4 Stars
62
3 Stars
22
2 Stars
13
1 Star
14
83%of customers recommend this product.
(
213 out of
256)
Customer Reviews for Brother - Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop - Black
Customer Rating
2
MFC 7360N
on March 24, 2015
Posted by: Slats
from Talbott, Tennessee
For copying purposes, it is adequate. For printing, the machine is good. For envelope printing, the machine is difficult and frustrating. 7 out of 10 attempts to print envelopes result in a front paper jam in the front load making it necessary to open the front door, clear any jam, and re-insert the envelope. Most times this results in another jam. All attempts have been made to adjust for this, using the back tray, but to no avail. Also, the machine makes the operator "fish" for the printed envelope, in that the machine will not present the finished product for retrieval. Anyone with a larger hand will not be able to retrieve the envelope from the printed material opening. For a person who needs to print multiple envelopes this is not the machine I would advise to purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Purchase
on August 27, 2011
Posted by: calnomad
from Northern California
We were using a color inkjet for copying and printing and the cost per page was extreme. Our needs were for a B/W Laser with copying, scanning, and printing. It had to be simple to use, have good quality, multi-page scan and copy and a reasonably small footprint. The Brother MFC-7360N met all of this and to boot was a brainless install. We are very pleased and would purchase it again.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect for the RE professional
on August 27, 2011
Posted by: CSWRealEstate
from Atlanta, GA
I couldn't be happier with this printer! It was purchased for use in my home office, but I connected it to my home network so everyone can use it. It is easy to use and does each of its functions well. The software that it comes with has a lot of great features, too. I especially like being able to work with PDFs without buying expensive software. This printer is a very good value at retail price; however, you won't have to look too hard to find it for less!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Problem fixed
on August 28, 2011
Posted by: ScottS
from Waltham, MA
This is my third purchasae of this item. First two installed at different locations and are working very well.
The third one had problems right out of the boxd, but Brother immediately sent to me a replacement that is working very well.
Would reccomend this printer. Good software and performance. Only problem is that it comes with a starter toner cartridge.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Rather happy
on August 29, 2011
Posted by: CedarGC
from Washington
I was reluctant to buy such a "small" printer after working with a Sharp for several years but I'm impressed with the performance.
Copies are made quickly and clean, scanning to email is a blessing and super easy to do with this machine. The printing is a bit backwards from the was I use to and a bit more cumbersome for any other than the basic copy but it's easy to learn.
A couple more buttons on the panel would make it quicker and easier, say one for collated copies
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
MFC-7360N Review
on March 30, 2012
Posted by: vepamberi
from Baltimore Maryland
I've had terrible luck with other brands in the past. They don't feed correctly, run out of ink quickly, and generally don't work well. My daughter got me this for Christmas 2011 and it works great. Does everything it is supposed to do without any problems. Sofware was super easy to install and was problem free.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great purchase
on March 30, 2012
Posted by: NancyG
from PA
This is my second Brother MFC and they are great-user friendly and your support is the best of any company I have ever dealt with. The only suggestion I would make is a tray that holds a full ream of paper.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not Really Happy
on December 24, 2012
Posted by: nymetsfan
from Boynton Beach, FL
I find this printer not to be user friendly. The printer doesn't remain 'ready to go' from one day to the next. I generally don't shut down and reboot on a daily basis. If my computer remains on overnight, the printer goes into a 'sleep' mode and will not be available until I shut the computer down and reboot. I have been using a computer since the early 80's and never had this problem before, using several different computers and printers.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com