Customer reviews from brother-usa.com
Brother - Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop - Black
Average customer rating
4.2
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
147
4 Stars
62
3 Stars
22
2 Stars
13
1 Star
14
83%of customers recommend this product.
(
213 out of
256)
Customer Reviews for Brother - Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop - Black
Customer Rating
4
on December 24, 2012
Posted by: sankey
from Kansas City, Missouri
Does everything I wanted and more. I like not buying the Ink Cartridges.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Printer
on January 4, 2013
Posted by: Winky
from Rockport, Indiana
Of all the printers I have used since being in business, I like Brother printers the best.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
great buy
on March 10, 2013
Posted by: million
from FLorida
easy of use and set up. a little louder than past one but works great.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Multi Function printer
on October 4, 2013
Posted by: Anglican
from Southeast
Bought to get away from high inkjet expense.
Probably not saving that much as toner cartridges a lot more expensive.
Every new eqpt has its learning curve - complicates life for this home office for a retired guy active in checking out investment possibilities and e-correspondence.
Probably not saving that much as toner cartridges a lot more expensive.
Every new eqpt has its learning curve - complicates life for this home office for a retired guy active in checking out investment possibilities and e-correspondence.
Likes: Very versatile and reasonable quality; like sheet feeder operation
Dislikes or shortcomings: 1. non-illuminated little screen [have to stand up and use flashlight to read]. With all the other versatility a little cheap illumination would greatly improve.
2.Have to rotate machine to access rear door.
Have to reach into slot to retrieve printed copies, rather than sit out where accessible
3. Won't shut off in middle of operation if I made a command error.
4. Early on had a lot of problems getting rid of manual feed default and on to automatic.
5. also many paper jams using regular 20# paper which would often feed in crooked on manual, would curl sides, and printed sheet ripply. Have to use 24# for satisfactory copies - not problem now.
6. Reported paper jams require opening front, removing cartridge, replace and close even when no jam to clear - time nuisance.
7. Occasionally reports not connected to computer when all connections good - have to go thru involved procedure
2.Have to rotate machine to access rear door.
Have to reach into slot to retrieve printed copies, rather than sit out where accessible
3. Won't shut off in middle of operation if I made a command error.
4. Early on had a lot of problems getting rid of manual feed default and on to automatic.
5. also many paper jams using regular 20# paper which would often feed in crooked on manual, would curl sides, and printed sheet ripply. Have to use 24# for satisfactory copies - not problem now.
6. Reported paper jams require opening front, removing cartridge, replace and close even when no jam to clear - time nuisance.
7. Occasionally reports not connected to computer when all connections good - have to go thru involved procedure
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
middle of the road
on October 31, 2013
Posted by: jeff613
from philadelphia
not as sturdier than my 7420 model but adequate would next time get higher quality
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not very reliable
on January 14, 2014
Posted by: topdoc
from Los Angeles, CA
This all-in-one laser printer is not as reliable as previous Brother all-in-one printers that I've owned. I bought this one because I own the HL 2240 and it uses the same toner that the MFC 7360N uses. That way, I don't have to buy several different toner cartridges.
Unfortunately, the MFC 7360N broke down after the initial three to four month period. When my staff called the tech support, they were not very helpful. We changed the toner and the drum, and finally the printer would print. However, there is still a very annoying beeping sound every time the printer is printing. We are even using OEM toners!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Nice Printer
on January 16, 2014
Posted by: mcduck59
from Rockford, IL
Printer works fine, fax has resolution issue when sending. Printer not compatible with Mavericks OS (apple 10.9) - Does NOT efax! Makes great copies and pdf's create with out hassle.
I would recommend this to a friend!
Response from brother-usa.comBy Brother, January 21, 2014
The MFC-7360N does support OS X 10.9.x (Mavericks). Printer and scanner drivers can be downloaded here:
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_index.html?reg=us&c=us&lang=en&prod=mfc7360n_all&dlid=&flang=English&os=132&type2=-1
If you are using a Mac, faxes can be sent as a Fax (PC FAX) from the machine if you select send a Fax from the layout pull down in the CUPS Printer Driver (not the AirPrint Driver). You can also scan to e-mail using the Brother ControlCenter2 application included with the TWAIN Scanner Driver download.
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_index.html?reg=us&c=us&lang=en&prod=mfc7360n_all&dlid=&flang=English&os=132&type2=-1
If you are using a Mac, faxes can be sent as a Fax (PC FAX) from the machine if you select send a Fax from the layout pull down in the CUPS Printer Driver (not the AirPrint Driver). You can also scan to e-mail using the Brother ControlCenter2 application included with the TWAIN Scanner Driver download.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great MFC!
on June 3, 2014
Posted by: MFC7360N
from San Jose, CA
Great MFC, reasonably priced, very affordable toner cartridges. Easy to set up and use with Windows 8. Good scanning and copying qualities, simple menu options even a child could navigate. Compact, doesn’t take up much table space. Haven’t used the fax feature yet, but expect it to be as easy as my previous Brother MFC models… Would never buy any other brand!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com