Customer reviews from geappliances.com
GE - Profile 7.5 Cu. Ft. Steam Electric Dryer - White
Average customer rating
3.7
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
7
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
3
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for GE - Profile 7.5 Cu. Ft. Steam Electric Dryer - White
Customer Rating
1
Dual blower system breaks and can’t be fixed!!
on September 27, 2019
Posted by: Zizzle
from VA
Dryer always overheated clothes. Dried most loads on medium/activewear setting. Got this dryer in 2011 and it stopped heating in 2019. Had 2 visits from GE technicians a week apart to determine the second blower motor with heat sensor was broken, and GE no longer sells the part. Apparently it’s the most common thing to break in this model. now it’s obsolete.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 1, 2019
Hello Zizzle - Thanks for your review. We apologize for your experience and we'll be sure and share your thoughts with our dryer design team. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE, so disappointed.
on July 5, 2018
Posted by: Zarg
from Seattle, WA
I used to be a GE fanboy. Purchased a GE Profile refrigerator in 1994. It was stellar, no issues and was still working when we donated it in 2016. Was so impressed that from 2003-2013 replaced all my home appliances with GE and GE Profile models, including this dryer (and the matching washer). Of those appliances, the washer and stove are marginal. They function but have nagging issues. The dryer started having minor issues about a year after purchase, which escalated until this year when the blower motor failed. Ok, let's replace it and move on. But no, GE discontinued production of the blower motor several years ago. This motor was used in multiple models and there is no replacement option available! Now, my very expensive dryer that was bought under the assumption it would be reliable and repairable for a number of years is junk after just 5! GE, I know you sold your appliances division, but maybe you should pay attention to the fact that better quality and support of your customers might have allowed you to avoid the financial straits and removal from the Dow index you are currently experiencing.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good.
on December 2, 2014
Posted by: ChristaMK
from Iowa
Have only had for a few days and so far I really like it. I love that the washer and dryer communicate with each other. Now my children can help without having to ask what settings to put things on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Dries great, but LOUD!
on December 1, 2014
Posted by: robroy1972
from West Des Moines, IA, United States
I bought this as a set with the washer. The dryer does a great job drying and I love how it communicates with the washer to receive the correct drying settings. So far the seem to be accurate. But .... this dryer is LOUD! Very much the opposite of its washer counterpart. Not sure what can be done, if anything -- but my rating would have been outstanding if not for the volume of its operation.
I'm going to set the setting for a recommendation to a friend as "no" based solely on the noise level. If not it wasn't for this, I would be very positive to recommending this dryer to friends. Washer thought rocks and the communication between the two is very positive as well.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
LOUD Dryer
on October 6, 2014
Posted by: psarahtonen
from Austin, TX, United States
We are on our second Profile dryer and it is LOUD. The blower is noisy before the gas comes on. Both install guys commented without my prompting, "Wow. That's a loud dryer" and they install 12 units a day.
It is so loud, in fact, that I am not trusting all of the glowing reviews. Not a single one mentioned the blower/fan noise. And since this is our second one (the first one had logic problems as well) I'm pretty certain that LOUD is the standard ambient noise level for the unit.
I wish the dryer worked as well as the washer but sadly I am returning the washer as well.
Another GE problem... It was easier and twice as fast to replace the unit than for GE to send a repairman out. That's horribly inefficient.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding Value
on October 1, 2014
Posted by: Cat66
from Brandon, MS, United States
Bought the washer and was so pleased I quickly purchased the matching dryer. Very pleased with all the features!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Get service repair to come and swap door opening!
on May 23, 2014
Posted by: Joe42
from NY, United States
The procedure to swap left to right door opening says 30 - 60 mins. 3 hours later one screw used to mount the hinge on the opposite side stripped out, the other one broke as I was just getting it tight. I had to call service repair to come and reattach the door.
I would recommend this to a friend!
Features
4
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Speed Dry and Garment Settings are great!
on May 14, 2014
Posted by: je137thomas
from Hampstead, NC, United States
PFDS450ELWW has several great features and multiple setting selections plus the sensor setting to detect moisture level of clothes. Only critical comment is the noise level during operation is louder than my old dryer. 15 inch GE Profile Pedestal raises the dryer to perfect high no need to bend over and strain my back.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com