[This review was collected as part of a promotion.] The dryer had a noticeable noise when we first turned it on, like metal on metal. The user guide says some sound like a thumping is normal when the dryer is first used, and the sound has somewhat diminished but not entirely. And it's not a muffled thumping. I turned the drum by hand and didn't hear any noise so it's coming from the motor, like something is hitting on something else as the motor turns.Also the wet/dry auto-sensor seems not to fully dry clothes. We have played with the settings but have yet to fully figure out what settings to use with the sensor on or with a timed dry that results in fully dry clothes.We do like the drop down door, since most new models seems to be swing out doors. And the dryer cabinet is modern looking, with a few curves that give it a nice look.I don't much care for the electronic tone that sounds when you power on the dryer - it's too long and too weird. And the cycle-is-done tone is somewhat distracting as well - for days we thought one of our cell phones was ringing somewhere in the house before we figured out it was our dryer. It would have been nice to have some user selected options for these electronic beeps and tones.Bottom line is that this model seems to have a lot of bells and whistles to it but is poorly designed from an operating standpoint and it takes a lot of trial and error to understand the correct settings.
Dryer is great! No more thinking its done (dry) & having to run it for another while, as with my OLD dryer.One gripe i have: Don't like the curved top; I wish it were flat!