Customer reviews from kitchenaid.com
KitchenAid - Architect Series II 15" 51-Lb. Freestanding Icemaker - Stainless steel
Average customer rating
4.2
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
14
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
3
83%of customers recommend this product.
(
20 out of
24)
Customer Reviews for KitchenAid - Architect Series II 15" 51-Lb. Freestanding Icemaker - Stainless steel
Customer Rating
1
Very Unhappy
on July 9, 2016
Posted by: Ron
from Rancho Palos Verdes, California
I bought this as a replacement of similar model that was breaking down frequently and had it installed 1/15. It broke down 10 months later (fortunately under warranty). It broke down again this week and condenser already needs replacement. I can see the writing on the wall and replace it with a more reliable unit. I don't recommend this ice maker to anyone
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Ron, we're sorry to learn that your ice maker stopped working. We would like to discuss this further with you. Please email us at NAR_Customer_Solutions@KitchenAid.com at your earliest convenience with your review id 83796547, name, address, a phone number and best time to reach you along with your model and serial number.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Second ice maker and no ice again
on April 28, 2016
Posted by: Martha
from Michigan
The first ice maker had constant repairs from the time we installed it. They finally replaced it and now we are going through the same issues with the second ice maker.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not good so far!
on December 28, 2015
Posted by: Brandon
from Marrero La.
We built a new home and installed all Kitchen Aid appliances. We moved in to the home in October and already the ice maker has broken twice. We called the local dealer where all of the appliances were purchased and was told that even though the appliances are only 2 1/2 MONTHS old, it has to be repaired 3 times before Kitchen Aid will CONSIDER swapping the appliance out with a new one. WOW I hope I have better luck with the rest of my appliances!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Bob
from Oklahoma
Verified Purchase:Yes
A very good ice machine. Makes plenty of ice very fast.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Lindy
from St. Pete Beach, Fla
Verified Purchase:Yes
After having a Scotsman as well as a U Line ice maker I'm finally satisfied with this machine. They both had SO Many repairs.... Now it is working like a champ.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: JC
from Falmouth, Ma
Verified Purchase:Yes
Best appliance purchase! My expression is "Once you run out of ICE the party is over, you can never have too much ice!"
Perfect ice for drinks and cocktails.
Perfect ice for drinks and cocktails.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
ICEMAKER
on March 9, 2015
Posted by: greatchef
from Texas, United States
We bought this a few months ago to replace a GE Monogram ice maker that only lasted 5yrs, repairs to it were going to be more than what we paid for it. Choose the Kitchenaid for the water filter feature. It has been working great. I love the ice it makes, it makes every drink taste better. We have a large family and entertain a lot so it keeps up with our demand. We're hoping it lasts at least 10 years.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Like the new design!
on March 6, 2015
Posted by: Anonymous
from Los Angeles, CA, United States
This is my second Kitchenaid icemaker; unfortunately the first only lasted about 7 years. The earlier model was going to cost almost as much as buying a new one and it was the second time in less than a year that it required expensive repairs. The new features that I love about this model is that is has a light inside and they have positioned the scoop and its bracket in a better place so that it doesn't get knocked down and hidden in the ice. I love the size and shape of the cubes (I have another icemaker in my summer home and the cubes are bigger and cylinder shaped; can't remember the make of that one but I think the cubes are too big). I'm hoping this Kitchenaid holds up better than the first.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com