Customer reviews from whirlpool.com
Whirlpool - 29.7 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White Ice
Average customer rating
4.2
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
44
4 Stars
17
3 Stars
11
2 Stars
2
1 Star
4
88%of customers recommend this product.
(
65 out of
74)
Customer Reviews for Whirlpool - 29.7 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White Ice
Customer Rating
1
Do Not Buy
on May 1, 2014
Posted by: novimom
from Novi, MI, United States
6 days after this fridge was installed, the ice-maker leaked all-over my hardwood floors and ruined them. This was a lot of water, streaming out of the water dispenser area, not just a few drops. After 3 repairs and three more leaks, I finally had to return this unit and purchase another brand. This was unfortunate, because I truly loved the interior shelves and the space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Big one with lot of good features
on April 6, 2014
Posted by: sonia11
from Stockton, CA
Good one with lot of new features. But the vegetable/crisper bins were broken when delivred. I think they would have made a little bit sturdy.I got a new one (with 1 year warranty).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool products not what they used to be
on April 6, 2014
Posted by: Volky
from Ocala, FL
I am hard pressed to give this "cavernous" Whirlpool fridge more than an average rating. For the price paid it should be a whole lot better equipped than it actually is. The compressor and motor do get quite noisy when it kicks in, again, for a top notch unit that is a no-no. It is a no frills unit as far as the latest bells and whistle you see on many other models in a similar price range. No vegetable crisper or moisture control and so on. It appears like Whirlpool traded off the big size over the "fancier" freatures to keep the price in check. It does have LED illumination which lights up the unit's interior nicely, however all the lights are in the front so the back is not so brightly lit. As far as cooling goes, it either is too cold or not cold enough. If set at 37 degrees as the manual suggests some items start to freeze, if set below that then water, milk and juices do not feel as cold. The ice and water dispenser on the freezer door is a complete fiasco as far as I am concerned. The water nozzle sits way out in front so more often than not water spills all over the place. I have also noticed a bit of frost forming around the interior ice maker sides and freezer shelves. The ice cubes from the ice maker are real small, but we actually learned to like them that way, it almost eliminates the need to use the crushed ice feature. The ice maker so far does produce ice in sufficient and steady quantity. My wife does love the tremendous amount of interior space in both the freezer and fridge compartments as compared to our previous (non Whirlpool) counter depth fridge which came with our newly built home 6 years ago, that one she still hates to this day. Only time will tell how good this unit turns out to be. Our last Whirpool fridge was over 15 years old and still going strong when we sold our house way back then. Something tells this new one is not going to be that kind of performer. But then again, everything nowadays feel and seem to be "disposable" after just a few years of service.
Written by a customer while visiting whirlpool.com
Customer Rating
1
this product have a good style
on April 1, 2014
Posted by: chapo
from los angeles, ca
My experience with this product was very bad. This is my second Whirlpool model nr.# WRS950SIAH, in a month. The first one had to be exchange because had a problem (freezing food on the refrigerator side )The technician who check the refrigerator found out that the diffuserneed to be replaced because is not working properly. I received the second whirlpool,( same model nr).,and i noticed this is worst than the previous one. The fridge side over cools, freezes everything, even eggs, milk, etc.. Now i am waiting for another replacement!.. I am writhing about my bad experience with this particular product in the hope that same design improvement can be done in the future, to eliminate the problems, this product have.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator works well
on March 28, 2014
Posted by: pamela52
from Montana
Refrigerator works well, but the shelf design was a little lacking. Some of the shelves are too close together, with no way of moving them to a better location. Other than that, no issues at all.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product with all the great essential features
on March 27, 2014
Posted by: ngg06
from Stockton,CA
I have had this refrigerator for over a month now and really happy with it. Plenty of storage capacity, very nice LED lighting inside, and great handle design. I don't mind about sound. It replaced my LG side by side 6yrs old refrigerator. I am really happy with the capacity and overall storage/shelving design. Also with removable ice cube bin, I think it is a great feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks nice with lots of storage
on March 27, 2014
Posted by: WhirlpoolUser38Years
from Marietta, MS
I've had this fridge for about a month. Like the other reviews said it needs another shelf in the door. I was replacing a whirlpool fridge so I just took one of those shelves out and used it in the bottom, and good to go for that one. (You can also order an extra shelf if you wish) However if you have a large family and drink iced sweet tea or other iced drinks, be aware it does not make much ice at all. You would need a second source of ice if that is the case. I have a second fridge in my utility room with an ice maker as well which makes much more ice and larger cubes than the newer one. But other than those two things, it has been a really great fridge.It holds sooo much food and keeps the food very well and when you live where there is quite a drive to get groceries or have a large family perfect!!!Overall so far I REALLY like this fridge better than any that we have owned. The lighting is exceptional, the quality (which is hard to find these days) is really good. And thanks so much for getting that water filter off the floor and easier to change every 6 months!!!! LOVING the new air freshner, YAY!! The sound is no more or no less than any other fridge I have ever owned, its fine.I would have given this fridge 5 stars all the way except for needing another shelf in the door and not making enough ice.And last but not least, function is great, but this fridge Looks so Good, it is a great addition to your kitchen. Since we seem to be in there so much that is really a plus too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the space in this
on December 25, 2013
Posted by: GracefulGrammy
from Rio Rancho, NM
I have only had the refrigerator for about 3 months, but so far I love it. I love the space in the frig and the icemaker in the door. I didn't think I would like the finish on the outside, but I really do like it. Very easy to clean. I only wish I could have gotten an almond or beige color.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com