Customer reviews from blackanddeckerappliances.com
Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Average customer rating
2.8
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
21
4 Stars
5
3 Stars
3
2 Stars
8
1 Star
25
47%of customers recommend this product.
(
28 out of
60)
Customer Reviews for Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Customer Rating
1
Not such a good product.
on September 25, 2017
Posted by: Dennis J
from Raleigh, NC, United States
Gender:Male
I bought this waffle iron about 6 months ago. It made great waffles for about 3 months then started to stick in small places. I had done everything right and was very careful to wash the plates as directed. But the sticking got worse and eventually I gave up. I do love my waffles so I bought another one and again three months in they began to stick but I thought I had done something wrong. Threw away a batch of waffle batter, washed the plates and started again. This morning I couldn't get the waffles off the plates. Sadly this product is definitely not good unless they improve on the plates.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 27, 2017
Thank you for offering your feedback regarding your Black+Decker G48TD. I’m sorry to hear that food started sticking to your waffle plates so soon. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
A shadow of its predecessors
on December 20, 2017
Posted by: JAFO
from Virginia, United States
Gender:Male
I bought one of these on line because it looked exactly like the wafflemaker I grew up with. The old one had cast iron plates that made wonderful waffles, but this one has flimsy aluminum plates coated with a 'non stick' coating that works poorly. It has difficulty maintaining a stable temperature.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 20, 2017
Thank you for offering your feedback regarding your Black+Decker G48TD. I’m sorry to hear that you've been disappointed with your waffle maker's design and results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Bad
on October 19, 2017
Posted by: Guilherme
from Rio de Janeiro - Brazil
Gender:Male
I bought this few month ago. The quality is really bad
Waffle sticks to the surface and the temp. setting works randomly.
The plates do not stay in its place because of the Grill's bad quality .
I do not recommend.
Waffle sticks to the surface and the temp. setting works randomly.
The plates do not stay in its place because of the Grill's bad quality .
I do not recommend.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 20, 2017
Thank you for offering your feedback regarding your Black+Decker G48TD. I’m sorry to hear that you've been disappointed with your waffle maker's design and results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
DANGEROUS AND CLUMBSY
on December 26, 2016
Posted by: Sharley
Gender:Female
I received this as a much wanted gift for christmas. I am disappointed. It is clumbsy, the outside (entire silver surface) gets too hot. You can only handle it by the very small handles to open the griddle plates, and when you do, you get hit with a burst of steam to burn your face off!
Also, theres no included tray or grease trap to catch the runoff from the waffle mix,egg, bacon, etc so it runs out the channels that are conveniently placed in the corner, onto your counter or floor. Im very saddened about this. All of my othet black and decker products are wery wrll planned and function well.
The one thing great about this, is the convenience of the plate switch to convert from waffle to griddle. Though you have to wait a ling time for them to cool off to turn over.
Also, theres no included tray or grease trap to catch the runoff from the waffle mix,egg, bacon, etc so it runs out the channels that are conveniently placed in the corner, onto your counter or floor. Im very saddened about this. All of my othet black and decker products are wery wrll planned and function well.
The one thing great about this, is the convenience of the plate switch to convert from waffle to griddle. Though you have to wait a ling time for them to cool off to turn over.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 28, 2016
Thank you for offering your feedback regarding your Black+Decker G48TD. I’m sorry to hear about your frustration with your waffle maker’s design. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Frustrating
on August 5, 2018
Posted by: MollyB
Gender:Female
I have always trusted the Black & Decker name for quality, but I'm totally disappointed in this waffle iron. Mine was a gift, so the only solace I have is that I didn't waste MY money buying it. The waffle plates stick so bad they have to be soaked and scrubbed to get them clean - and,worst of all, no waffle for me to eat!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 8, 2018
Thank you for offering your feedback regarding your Black+Decker G48TD. I'm sorry to hear about the trouble you've experienced with your waffle plates. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can go over some options with you that I believe could improve your experience. I look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Loved our 1st...this one not great
on March 26, 2017
Posted by: HinkLeyFam
from North Dakota
Gender:Female
We had our 1st one for 15 years no problems, the heating element was going out. We bought this one a year ago and ever since we have problems and fought with the plates since day one. My teenagers make waffles almost 3 times a week and I hear about it. The plates are uneven the clips don't keep them in place. Very frustrating. It has never sat right, but we kept it thinking it was just something that needed to be adjusted. Now I need to buy another one after a year? And reading reviews it looks like this is a common theme among this product in the recent years. This is the only waffle maker we have owned iur 20 years of marriage. And the last year has been frustrating in our house at breakfast time!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 28, 2017
Thank you for offering your feedback regarding your Black+Decker G48TD. I’m sorry to hear your waffle plates are not latching properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
clips that hold plates did not work
on May 12, 2017
Posted by: smyergirl
from Yonkers, NY, United States
Gender:Female
I always bought 3-in-1 waffle makers because of ease of using. This product did not live up to reputation and plates did not stay in place. Clips did not hold and dropped before done.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 15, 2017
Thank you for offering your feedback regarding your Black+Decker G48TD. I’m sorry to hear that your waffle maker’s plates are not staying latched. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Nice n Easy
on August 28, 2014
Posted by: Richie
from Cleveland, OH, USA
Gender:Male
Took this to a resort to save some money on food. Boy, did we ever.
This machine made perfect waffles on the very first time (using instant pancake mix, even!).
Then we used it to make pizza pockets (some bread, squirt pizza sauce, bag of pepperoni, and cheese).
Finally, we flipped the cooking plates to make some pressed panini-style sandwiches and grilled cheeses.
The removable plates make clean-up a cinch.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com