Customer reviews from geappliances.com
GE - 1.5 Cu. Ft. Over-the-Range Microwave - White
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
310
4 Stars
133
3 Stars
51
2 Stars
26
1 Star
31
82%of customers recommend this product.
(
429 out of
523)
Customer Reviews for GE - 1.5 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
2
Would not recommend
on January 5, 2014
Posted by: kk09
from San Antonio, TX
I have had this microwave for 4 years and have not liked it since I got it, but once it was installed, I simply couldn't afford to replace it. The turntable is a joke, it's like a 5 year-old designed it. Anything, or nothing causes it to quit working. I think even the hard water deposits from cleaning the interior and "wheels" on the mechanism cause it to not turn. I use it to heat my coffee or melt butter but don't trust it for anything else because of the uneven heating.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on March 3, 2014
Posted by: Steveoreno
from Savannah, Ga.
We bought this a year ago and we have been sorry we did from the start. Ours is a recirculating model and will not draw the steam into the filters, thus we have a mess every time we cook something that gives off steam. The steam builds up on the door, under the door, inside the microwave and sweats between the glass on the door. Our dealer suggested that we not use the front burners on the range for cooking items that give off steam. Sorry, Sorry.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Noise level
on January 5, 2017
Posted by: BJUSMC
from Fayetteville, GA, United States
Bought two months ago....noise level is horrendous ! Don't buy it!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
A little cheap
on June 1, 2017
Posted by: FredinChicagoLand
from Chicago, IL, United States
Bought this new in 2014. It works very well, does everything the manual says it does, but after 3 years the handle broke off. This wasn't me yanking on it to open it, it was normal daily use. There are metal screws with plastic inserts holding the handle on and the plastic is what broke. There's no fixing this because of the way it's constructed. Time to go get another microwave.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
A complete nightmare
on April 29, 2021
Posted by: AJohnA
from Visalia, CA
This microwave stopped working four days after it was installed. The GE repairman came out, got it working again, and after he left, it promptly stopped heating food again. The light, clock and turntable work great. Heating food - not so much. Worst purchase ever.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 30, 2021
Hi, We're so sorry to hear your microwave stopped working again so soon. This is frustrating we know and will require another warranty service call by a qualified technician. You can schedule an appointment with GE Service by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm. Please accept our sincerest apologies for any inconvenience this has caused. – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Lower end model
on May 13, 2014
Posted by: chiqueMom
from Rock Hill, SC, United States
It heats products inside just fine. The reason for the 2 stars is because this is a cheap model because whenever you hit the "start" button or use the microwave the vent turns on. At least our vent is vented to the outside, I'm afraid it would be even louder. So the vent cannot be turned off during this function. To heat anything up is very very loud. It is very annoying. We had no idea because our builder bought and installed this model, so I had a repair guy come out. He was very nice but said this is a cheaper model and GE got rid of the second fan which has the vent turn on while heating. Lame. I will try to sell this model because it's brand new and upgrade for another one.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
It is great
on August 12, 2014
Posted by: Jswarth
from New Braunfels, TX, United States
It does everything I need to do with a microwave. One feature it has I like is the vent will come on automatically and stay on if the stove top temperature gets above certain temperature. The microwave was in the house when we bought it and the first time it happened I did not know if the microwave malfunctioned or we had ghost in the house. I called GE customer service and they told me that was a function of the microwave and I did not have ghost.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Would not recommend
on August 20, 2014
Posted by: Michigansammie
from Grand Rapids, MI, United States
We've had this microwave about 4 months and have these issues ... the vent fan doesn't draw in air ... we heard a loud "pop" and the turntable stopped working and so did the night light. Inferior product ... do not buy!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
4
Written by a customer while visiting geappliances.com