Customer reviews from geappliances.com
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel with Gray Accents
Average customer rating
4.4
(426 Reviews)
Rating breakdown 426 reviews
5 Stars
263
4 Stars
103
3 Stars
32
2 Stars
13
1 Star
15
87%of customers recommend this product.
(
364 out of
417)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel with Gray Accents
Customer Rating
3
Hard to see
on October 28, 2016
Posted by: Tom G1949
from Valley Forge, PA, United States
I replaced my old GE Microwave with this one. Though the installation was straightforward, after the installation I had trouble seeing the printing control pad buttons. Old Microwave were in white against a black background. Now they are dim gray and difficult to see. Is there lighting behind the pad to make the printing easier to wee?
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy BRENDAatGEA, GE Appliances, November 3, 2016
Hello,
Thank you for taking the time to write a review on your new microwave. We regret your experience. There is no lighting behind the pad.
As we always strive to improve our products for our customer, we will be sure to share your comments with our engineering staff.
Thank you for taking the time to write a review on your new microwave. We regret your experience. There is no lighting behind the pad.
As we always strive to improve our products for our customer, we will be sure to share your comments with our engineering staff.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped Working!
on October 21, 2017
Posted by: Unhappy microwave owner
from Chanhassen, MN, United States
I bought my microwave in Jan. 2017. I live by myself and use the microwave very infrequently. It just stopped a few weeks ago. All the obvious items to check have been checked (e.g., fuses). Will not buy this model again.
No, I would not recommend this to a friend.
Response from geappliances.comBy BRENDAatGE, GE Appliances , October 24, 2017
Hello,
We appreciate you providing feedback on your microwave. We regret your experience. This is not what we would expect from our appliances.
We have forwarded your comments to our quality control team. Thank you for your feedback.
We appreciate you providing feedback on your microwave. We regret your experience. This is not what we would expect from our appliances.
We have forwarded your comments to our quality control team. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Failed after 2 years
on August 6, 2018
Posted by: Republican
from King City, OR
A decent basic microwave; it failed after 2 years. One of the safety devices, perhaps a thermal cutout, is intermittent, and it needs service.
Vent fan is NOT quiet, FYI. Also has hot spots when cooking.
Vent fan is NOT quiet, FYI. Also has hot spots when cooking.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
The product is okay it works
on May 28, 2015
Posted by: Mike D
from Twinsburg
It is okay but I don't like to make recommendations about anything as it could shed a bad light on me.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Product.
on September 24, 2013
Posted by: PLC209
from Toledo OHIO
I bought this online from Home Depot. Product arrived, and I examined it externally, everything appeared fine. But a month later when the contractor was ready and went to install it, the tabs on the doors were broken, they had been broken at the factory. It could not be replaced because it was no longer consider "new", a week had passed since it arrived. GE did replace the door, and it seems to work fine, with an extra push the door shuts securely. In the future, open all wrapping, and inspect your delivery.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Satisfied
on September 26, 2013
Posted by: 6574
from Atlanta, GA
I purchased the GE 1.7 to replace my GE 1800, which was 11 years old. Very disappointed that I couldn't say 20 years old. Installed myself using old/already installed hanger. Installation went with ease. To aid with installation, I placed "milk box"about 18 inches cubed) on top of stove and microwave on top of milk box, then lifted in place. I'm 72 years old and needed the milk box. Just purchased, applied power to the microwave and checked several functions with no problem found. If I experience any problems in the years to come, I will give an update. One other thing, my house exhaust vent did not aline with the unit. Problem was house vent was off center. The unit vent is adjustible. Be sure to align the vent.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Died within 2 months
on November 10, 2013
Posted by: Busi
My previous GE Profile lasted 12 years. I replaced it with JVM6172SF1SS and this one died within 2 months. Did not expect this quality from GE.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Everything you could ever ask for in a microwave
on March 6, 2016
Posted by: Pam buddy
from Winter Haven, FL, United States
I bought this to replace my other microwave and I am so happy that I made this choice. All it has to do now is last 18 years like the last one I had.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com