Customer reviews from Samsung US
Samsung - Infuse Cell Phone (Unlocked)
Average customer rating
4.4
(1,196 Reviews)
Rating breakdown 1,196 reviews
5 Stars
778
4 Stars
261
3 Stars
68
2 Stars
45
1 Star
44
88%of customers recommend this product.
(
969 out of
1,099)
Customer Reviews for Samsung - Infuse Cell Phone (Unlocked)
Customer Rating
1
Poorly made
on May 30, 2011
Posted by: Anonymous
from Orlando, FL
Expertise:Expert
Device has so many issues. Constantly freezing. WiFi turns on and off by itself. Mobile AP never stays connected more than 2 minutes.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
No Support
on May 15, 2011
Posted by: pilotony
No support, sync or import. Can not import my info from another device. Pretty but useless.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Don't Buy it Brand New!
on May 20, 2011
Posted by: Chimarin38
from Ridgecrest CA
Can't find the User Guide or User's Manual online!
Pros: Bright display, Lightweight
Cons: Too big, Did not meet expectations, no users manual
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
gps stinks
on May 21, 2011
Posted by: schwanyman
from rapid city SD
Expertise:Intermediate
You guys need to hook up with garmin. The gps on my samsung infuse does not work. I spent a lot of money on two of these phones and neither phones gps works. JUNK.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations, no gps
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Don't get this phone if you want to send clear messages
on July 5, 2011
Posted by: Luv2Ship
from HI
Expertise:Intermediate
This phone has no way of navigating through typed or dictated text except for a flag that is extremely difficult to use. No home, up or down arrows. If I hadn't already dropped it on concrete, I'd be returning it!
Cons: Did not meet expectations, no home up or down toggles for text
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Wifi poor
on July 27, 2011
Posted by: seokmin
from carmel, IN
Expertise:Expert
I bought this phone past a weeks ago,but it's wifi works very poor.
Just before I bought this phone, I used I-phone 4. It is very easy get signal within my area but this phone can't. I don't know it is cause from phone problem or not. But it make me so uncomfortable. I want to back to I-phone. Also cell phone signal bad too. Brightness pretty much unstable.
Just before I bought this phone, I used I-phone 4. It is very easy get signal within my area but this phone can't. I don't know it is cause from phone problem or not. But it make me so uncomfortable. I want to back to I-phone. Also cell phone signal bad too. Brightness pretty much unstable.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
PLEASE READ!! IMPORTANT REVIEW>
on August 28, 2011
Posted by: DrakeKt
Expertise:Expert
Ok i have had this phone for 2 months and its the only samsung phone that i have ever owned that i didnt break after 2 days! But dont let that be the decision maker. The good things about this phone are the screen size and color, camera, and the sound out of the speaker. But now onto the terrible things. Now i have owned many samsung phones and this is just like the rest, slow, filled with software bugs (from the TouchWiz UI), antennas ( WiFi & network), and screen responsiveness. First up is the antennas which are terrible my iPhone has better antennas, i can be 5 feet from my router and have a 30% connection. also the phone will hang up calls automatically (mostly when switching between 4G, 3G, and 2G). also when you use Samsung's taks killer which works great it resets your app drawer which means you have to wait 5 minutes just to access your apps. If you text or email a lot the keyboard will start freezing up and getting jittery. Also the battery is horrific! I can barely go through 25% of my day without the battery dyeing. also you will have to force close the apps more than you will have to charge the phone. now my friend has the HTC Inspire 4G and i asked her if she had these call quality problems and she had none. so until samsung can make a phone that i dont want to blow up into smithereens then i wont be a phone customer. i wouldn't even recommend this phone to a person i hated. hope the 2.3 update helps with these issues.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, small battery, tons of dropped calls, slow performance on samsungs end
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Frustrating start
on August 13, 2011
Posted by: pamtish
from Dupo, IL
Expertise:Intermediate
I've only had the phone a week, and I've already had to do a Factory Restore twice. The phone is beautiful... has great potential, but not enough support for the complexity of the system for an average person upgrading from a traditional phone.
Pros: Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US