Customer reviews from Samsung US
Samsung - Infuse Cell Phone (Unlocked)
Average customer rating
4.4
(1,196 Reviews)
Rating breakdown 1,196 reviews
5 Stars
778
4 Stars
261
3 Stars
68
2 Stars
45
1 Star
44
88%of customers recommend this product.
(
969 out of
1,099)
Customer Reviews for Samsung - Infuse Cell Phone (Unlocked)
Customer Rating
3
Returning my phone for I Phone 4g
on May 17, 2011
Posted by: Califguy44
from Central Calif
Great features, design & size. I replaced my I Phone 3g with hopes of enjoying these features, but will be returning this phone due to comparatively (to I-phone) poor reception and battery life. Otherwise phone has some unique features.
Pros: Bright display, Durable, Lightweight, 8 pix camera
Cons: Did not meet expectations, poor reception, short battery life
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
If you need password protection don't buy the Infuse
on July 8, 2011
Posted by: vtskier
from Vermont
Expertise:Intermediate
The Infuse is a good phone unless you require a password for your screen. I am connected to a Microsoft Exchange server that requires password security. When you use the phone for calls the screen dims after a few seconds and locks. After each call it is necessary to enter the password again for any activity. In addition during a call to get to another application the password is necessary. It is extremely annoying. Unless I can find a fix I will be returning this phone. Samsung says all their touch screens work this way. I'm very disappointed as I really like the rest of the features in the phone.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, phone locking after each call
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
on June 24, 2011
Posted by: Satl40
It's a Ok kind of smart phone. Nothing great about it.
Features
3
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
power recycles all the time
on August 31, 2011
Posted by: WAXTRAX
from IND, MIA, CCS, BCN
Expertise:Expert
excellent phone but the performance factor is no good, I know i got a bad phone, trying to get this resolved! it did it from the get go, let's see what Samsung can do for me. not even 2 months old!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
infuse was defective. we had to pay a restocking fee to return it!
on September 5, 2011
Posted by: disapointedwithinfuse
This phone was defective; kept loading programs. the store said it was defective.
our 2 days of use left us wanting more of an easy to use phone and less of a too powerful and too confusing super computer. we exchanged it for an iphone. much easier to use!
our 2 days of use left us wanting more of an easy to use phone and less of a too powerful and too confusing super computer. we exchanged it for an iphone. much easier to use!
Cons: Poor quality, Did not meet expectations, very confusing to use.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Not up to the mark and dissapointed
on July 25, 2011
Posted by: Love2explore
Expertise:Expert
Though infuse 4g has awesome design, look and feel, color effects but lacks in major common usage functionalities
1. Battery discharged in few hours even if you are not using the phone. I have to recharge twice a day. This is a basic functionality and infuse is no where close to any.
2. When you are on call, you feel your ear burning due to heat just after one min call. That is just unbearable.
3. The WIFI keeps searching the networks even if you are connected to a WIFI.
4. The WIFI doesn't switch by itself to available network from 4g. it needs manual intervention.
5. Its not even able to recognize wifi in the next room but my other phone can.
1. Battery discharged in few hours even if you are not using the phone. I have to recharge twice a day. This is a basic functionality and infuse is no where close to any.
2. When you are on call, you feel your ear burning due to heat just after one min call. That is just unbearable.
3. The WIFI keeps searching the networks even if you are connected to a WIFI.
4. The WIFI doesn't switch by itself to available network from 4g. it needs manual intervention.
5. Its not even able to recognize wifi in the next room but my other phone can.
The above daily usage points are forcing me to return the phone and get an Iphone, which is none of the above problems and includes extra features.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, battery, wifi connectivity, heating up
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Please Read This!
on June 22, 2011
Posted by: DirkB23
Expertise:Expert
I love Samsung Phones! I had the Fascinate and it was the BEST phone that I ever had! But then I switched carriers and got the Infuse... Worst Phone I have ever owned! I would rather have a flip phone! I have gone through 3 in less than a month! It freezes and shuts off randomly. Also It is VERY slow! Also the screen size is nice but the phone itself is WAY too big! Please do not buy this phone! Once again, I would recommend nothing but samsung phones, except for this one! It is horrible!
Pros: Realistic color
Cons: Poor quality, Not high def, Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Don't buy it!
on July 27, 2011
Posted by: Matthew1979
Freezes up, shuts itself down for no reason, horrible manual, won't connect to a computer...I'm taking it back!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US