Customer reviews from Samsung US
Samsung - Infuse Cell Phone (Unlocked)
Average customer rating
4.4
(1,196 Reviews)
Rating breakdown 1,196 reviews
5 Stars
778
4 Stars
261
3 Stars
68
2 Stars
45
1 Star
44
88%of customers recommend this product.
(
969 out of
1,099)
Customer Reviews for Samsung - Infuse Cell Phone (Unlocked)
Customer Rating
1
THIS PRODUCT IS THE WORST
on February 17, 2012
Posted by: MONIKI
from ALEXANDRIA, LA
Expertise:Expert
IVE HAD 2 OF THESE PHONES IN LESS THAN 6 MONTHS AND THE THIRD IS ON THE WAY
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on February 20, 2012
Posted by: txjjd1
Expertise:Beginner
Though there are certainly more powerful phones out there, this is still a great phone, even more so for the price.
It is quick with the apps I use, browses the internet quickly, and has a great great camera. The picture quality is really fantastic.
I love the big screen, and the resolution is amazing. I have read many so-called professional reviews that speculate the screen size is too big. But after using the Infuse, I will not go to a smaller screen size. I love it. And despite its size, the phone is light, and fits easily into my pocket. I actually like the design.
The battery life is good. I use the phone a lot through-out the day and it holds up.
There are a few issues, but overall do not take away from the pleasure of using this phone. It does lock up from time to time, and I have to remove the battery to reboot. Not familiar with Android, I had a hard time syncing my music (still learning about Android after 6 months of use!).
If you want the most cutting edge phone, this one may not be for you. However, if price is an issue, yet you still want a great phone for internet, texting, picture taking, you may wish to consider this one.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight, picture quality is great, huge screen is wonderful
Cons: freezes sometimes
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on March 4, 2012
Posted by: luvthisfone
from phila path
i luv how the picture ,video ,&movies on this phoneits very colorful sharp n
crisp
crisp
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Infuse!
on July 31, 2012
Posted by: SteveCampsOut
from Spring Texas
Expertise:Intermediate
My first smartphone ever and it's lived up to all the hype! I've been a Samsung fan for years and this phone has made me one more than ever! The Sound Quality of the headphones and speakers are fantastic! The screen is very readable and vibrant.
The only Con I ran into is the Wifi stopped detecting signals but they have an app that fixes it just fine! There's also an update to the HC 3.1 that it comes with to 3.2! I highly recommend the upgrade!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lacks in performace
on May 27, 2011
Posted by: Gizmo1970
from owensville,mo
Expertise:Intermediate
Not enough RAM and cache storage freezes up all the time and have to do battery pulls at least once a day.
1GB Ram would of been great Dual core on top of that even better.
Weak WiFi anteena.
Worst phone ive ever owned and ive had all 3 of AT&T's large 4g phones. Very diappointed after such a long wait for the release of this device.
1GB Ram would of been great Dual core on top of that even better.
Weak WiFi anteena.
Worst phone ive ever owned and ive had all 3 of AT&T's large 4g phones. Very diappointed after such a long wait for the release of this device.
Pros: Bright display, Lightweight, camera
Cons: Did not meet expectations, ram, processor, cache, wifi, freezes up
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
The most expensive disapointment
on November 10, 2011
Posted by: Vandy5000
from TX
Expertise:Intermediate
I have been looking for the best phone out there, while many brands were good, I kept ending up at one of my favorite companies, Samsung. The Infuse 4g caught my eye, with it's sleek exterior, huge (but not overpowering) HD screen, and HD camera. The phone was amazing and I decided to choose it since Samsung has never let me down. It didn't take long for me to notice the issuse with the phone, not small little details, but things that make me wonder if I even want a smartphone anymore. The phone is overall slow, and requires a reboot frequintly. Ram must be monitored constantly, (especially if you have third party services running constantly) if not then it will freeze completely. The MHL to HDMI adapter only works half the time, and is pixilated (can't watch movies from media hub on TV, that's right, it's own NATIVE app does not work). I have had to restore it 3 times so far, each time with a random reason. It alerts you for having an email twice per email, (both from the NATIVE email app, not gmail). Sends pictures as videos in MMS. Front camera is mirrored and cannot be changed. GPS is never precise, even though the compass works better. It does get a GREAT signal, I have never had it say "no signal" unless of course in a building that wouldnt allow it. Battery is decent for how great the screen is (SUPER HD for a phone). Putting music on it is painful, though great quality. 4g (hspa+) speed is great but not blistering like 4g LTE. Doesn't get hot (unless charging durning heavy use) compared to other phones. In short story, this phone is not a good smart phone, I would not recomend it unless it was only for casual use (i.e. no third party apps, no gaming, genral gps usage, not too many widgets, not to use advanced apps, and to be protective of it as it is breakable like ALL phones)
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, hd (front) camera w/t flash, many uses and, not too large, great with livestream
Cons: Poor quality, Did not meet expectations, slow, high maint., insecure, resart frequently, freezes, may need restoring every few months, not much ram, hard to add music
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
on December 26, 2011
Posted by: jerid167
from salem
Expertise:Intermediate
This phone is slow it lags when you whatch videos. the usb doesnt work. no gingerbread or ICS.
Pros: Inexpensive, Durable
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Hasn't worked right since the day I got it.
on January 24, 2012
Posted by: Disappointed168
from PA
Expertise:Intermediate
All the hype on this phone is bull. Gets lousy service. Phone won't charge. Should have kept my Motorola Atrix.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US