Customer reviews from otterbox.com
OtterBox - Armor Series Case for Apple iPhone 5 and 5s - Neon
Average customer rating
4 out of 5
4
(324 Reviews)
Open Ratings Snapshot
Rating breakdown 324 reviews
5 Stars
151
4 Stars
86
3 Stars
37
2 Stars
20
1 Star
30
74%of customers recommend this product. 
(
240 out of 324
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Armor Series Case for Apple iPhone 5 and 5s - Neon
Customer Rating
1 out of 5
1
Horrible Quality
on August 13, 2013
Posted by: Nlaf
I had this case for a few months, and I decided to check if it was still waterproof. The case filled up in my sink a few inches under water. Case build quality is horrible. The two half's never quite lined up correctly. I would re consider purchasing this case.
Cons: Low quality, Not durable, not waterproof
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Central America
on July 21, 2013
Posted by: Anonymous
Gender:Male
I purchased this case for my trip to central america and I have to admit it is a bulky case. Even with that said it worked great. I used it at the beach, the pool, zip lining...every where. It kept sand and water at bay. The only thing i would incorporate into this case would be a hole for a heavy duty lanyard. The small one they give seems to light weight for me.
Pros: High quality, Durable, water proof
Cons: needs heavy duty lanyard for activities, bulky
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
WORTH EVERY CENT!!
on July 15, 2013
Posted by: Adam987
Gender:Male
PLEASE if your looking at this case to purchase, I recommend you do. AVOID all the negative reviews on here. This provides EXCELLENT condition, protection and it has a SLEEK design. Otterbox has won my vote a thousand times and back. Finally I was looking for a case to be waterproof, but there are cases that say they are but truly aren't. Otterbox is one of those cases that PROTECTS YOUR IPHONE at all costs!!!!
Pros: High quality, Durable, protection, waterproof, strong, accident proof, rain proof, anything all above
Cons: the only... thing that i hate is the wrist strap, wrist strap being wayyy too thin
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Bad design
on July 28, 2013
Posted by: padre
from Dallas, TX
Gender:Male
The case is durable and does what it says, but if you try to use anything other than a factory charging cable it will not fit in the charger port. The port is so small to help prevent water from getting in that most aftermarket car chargers will not fit this case. if you want to be portable make sure you use the factory charger.
Pros: Durable
Cons: charging port too small
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Good but not great!
on June 20, 2013
Posted by: bailey6380
I bought this case when it first came out and I thought it would be great for all the outdoor activities that I do. Which so far it has been great with protecting it from the dust, rain, being dropped, and stepped on. I haven't really tested it in the water, not that I want to with the phone in it. I just wanted that incase it fell in water by accident. But now I am regretting returning it only because my biggest problem with it, is I can't hear people and they have a hard time hearing me. It's become very annoying always having to ask what did you say, can you repeat that. So if you want a case for pretection then, this is the case for you. But if you want to be able to hear people when you talk to them. Then I would reccommend going with the defender series. I had the defender series for 2&1/2 yrs on my iphone 4 and never had a problem. So I am getting the defender series again.
Pros: Durable
Cons: can't hear
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
The Armor Series
on September 5, 2013
Posted by: DepotsNutz
I have just requested my 5th replacement from OtterBox since it's release back in February. The first case had the rubber separate from the hardcase near the upper clip. The second case produced muffled/distorted sound on the talk port. The third and fourth cases had issues with design/alignment, rendering the proximity sensor inoperable on the iPhone 5. This could be a GREAT case if they get these issues resolved.
Pros: Durable
Cons: Low quality, design flaws, bulky/heavy
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Can't hear!
on October 6, 2013
Posted by: MoneyMike
Verified Purchase:Yes
I normally never leave reviews but after my third otter box case the newest being this armor series I was shocked that otter box would make a case that would not allow you to hear people on. It's understood that this is a tough case buts what's the point of protection if you have to take the case off to use your phone as a phone.
Pros: Durable
Cons: not functional
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Not so great
on July 31, 2013
Posted by: Brody
I bought the armor case for the iPhone 5 it is really nice but when I put it in the water for some reason water gets in, and I don't know why I checked all of the seals but water still gets in but doesn't damage the phone.
Pros: High quality, Durable
Cons: not fully water proof
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
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