Customer reviews from whirlpool.com
Whirlpool - Microwave Oven Trim Kit - Stainless Steel
Average customer rating
1.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
5
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Whirlpool - Microwave Oven Trim Kit - Stainless Steel
Customer Rating
1
Plastic junk
on February 12, 2022
Posted by: Annoyed Millennial
Finicky to install, bevels and bulges if you’re not careful and even if you are, it looks tacky.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hello Annoyed Millennial! We appreciate the time you have taken to express your disappointment with the product and service. We regret that we have lost favor with you as a result of your experience.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Would not recommend
on February 10, 2021
Posted by: Kennebecasis
from Saint John
I bought the black stainless version of this trim kit for a flush look with the microwave built into my new kitchen cabinets. However, it is not at all flush and sticks out significantly. Disappointed with this product and would not recommend.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , February 17, 2021
Hello there, Kennebecasis!
We are so very sorry to hear that you are not completely satisfied with your microwave trim kit. Thank you for taking the time to reach out to us about the issues you have been having. We understand that it is indeed disappointing to have an appliance fail to meet your needs and expectations and we sincerely apologize to you for that. You are a valued Whirlpool customer and we want to help you. Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242171981. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your microwave trim kit. Thank you for taking the time to reach out to us about the issues you have been having. We understand that it is indeed disappointing to have an appliance fail to meet your needs and expectations and we sincerely apologize to you for that. You are a valued Whirlpool customer and we want to help you. Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242171981. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
1
horrible company
on July 10, 2023
Posted by: not happy
from NY
They are unable to even have the proper manual for their products.
Response from whirlpool.comBy Teresa, Social, August 10, 2023
Hello! We would like to look into this for you. Kindly send us an email at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #271446241 in the subject line. Thank you! -Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor design
on March 22, 2024
Posted by: Bren
from Gainesville FL
Worst microwave , I have ever own.. Clean button, you can't wipe buttons.. It shorts out.. It falls off spinner.. in middle of cooking..
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2024
Thank you for sharing your insights with us, Bren. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 506184.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
lac of Compatibility info
on October 24, 2024
Posted by: PDAVID
Does not tell me the Microwave Model Compatibility
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6421q7Pn3 or Direct Message on Instagram at http://spr.ly/6422q7PnO, so we can look into this matter further for you. When responding please include your contact information and reference Case #613174.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on January 2, 2025
Posted by: RicS
from San Antonio, TX
I bought this last month after trying "generic" brands only to return them. This trim kit fit so perfectly and makes the kitchen look so good. And the price was so much cheaper than those generic brands. Thank you Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com