Customer reviews from roku.com
Roku - 2 Streaming Player - Black
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,268
4 Stars
887
3 Stars
275
2 Stars
129
1 Star
156
90%of customers recommend this product.
(
3,271 out of
3,638)
Customer Reviews for Roku - 2 Streaming Player - Black
Customer Rating
5
Great features and easy to use.
on August 11, 2014
Posted by: Gary61
from St. Louis, MO, United States
Gender:Male
I received this unit as a gift and provides more channels and options than my previous ROKU box.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use -- works perfectly
on August 11, 2014
Posted by: Dan69
from New York, NY, United States
Gender:Male
Roku is the kind of tech product that comes along all too infrequently. It is easy to install, easy to use, and does exactly what it is supposed to with no fuss. Not only would I recommend it to a friend, I did! Furthermore, I installed it for them, although they probably could have done it on their own.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Acceptable
on August 11, 2014
Posted by: Jach
from Buckhead, GA, United States
Gender:Male
I already own a Roku 2 but this additional one was the Roku 2 with earbuds. That feature is fine but this unit failed to install properly a number of times. Roku said they would arrange an exchange but never followed through. In the meantime, after another factory reset and install it works. However, it is different to my other unit in that the aspect settings are not as intelligent and I have to use 16:9 Zoom on what is a 16:9 aspect movie to fill more of the screen. I should have stuck with the non-earbud model - the $20 price difference is not justified.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Works well!
on August 11, 2014
Posted by: SueF
from Cody, WY, United States
Gender:Female
This is my third streaming device and it is the best of the three. No hesitation for streaming. Lots of channels. I especially like the headset feature. I can enjoy a variety of media after my husband goes to bed and not disturb him.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on August 11, 2014
Posted by: jeff1960
Gender:Male
I have two ROKU"s very pleased, price is great! I will make another purchase in the very near future.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
One drawback short of a 5 star
on August 11, 2014
Posted by: adamdigs
from Southampton, NY, United States
Gender:Male
This is my second Roku. I upgraded to the new 2 so I could have the earphone feature. Very happy with it. It's given me the courage to downgrade my cable service to bare minimums. Only drawback is the awkward way you have to enter any text info.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good but a little disappointed
on August 11, 2014
Posted by: tfernan303
from Austin, TX, United States
Gender:Male
In general, I love Roku. I have a Roku3 that is awesome. When it locked up one weekend, I ordered a refurbished Roku2. It works fine, however for some reason when I use Netflix with the Roku2, it does not allow me to select which user I am like it does when I use Netflix with the Roku3. Seems odd that it would be a different experience, but it is. As a result, when my kids watch their sjhows on Roku, it pollutes my lists and recommendations. A real first world problem I know.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Every which way easy
on August 11, 2014
Posted by: fait33
from Boston, MA, United States
Gender:Female
I bought my ROKU six weeks ago to see if I wanted to keep my cable company or go with Netflix and/or Hulu. My tv's old, didn't have the right connections for today's hookups, so I didn't have a lot of options. Price was great, and I've had zero issues. What I didn't like was the assumption I made that the ROKU-specific channels were free, but a lot of them (if not all) require membership. I gave up after a few shots at some of them. But I didn't buy it for that purpose anyway. ROKU is easy to set up, easy to use. And as long as your Internet is working, it will be working. The rest of the story? I decided to keep my cable company (negotiated my rate down) and I bought Netflix after their 30 day free trial. Remember, once you pay for ROKU, you're done. There's no monthly fee (which is what I thought prior to purchase)
I would recommend this to a friend!
Written by a customer while visiting roku.com