Customer reviews from Samsung US
Samsung - Zeal Mobile Phone - Black (Verizon Wireless)
Average customer rating
4.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
15
4 Stars
5
3 Stars
4
2 Stars
2
1 Star
1
81%of customers recommend this product.
(
22 out of
27)
Customer Reviews for Samsung - Zeal Mobile Phone - Black (Verizon Wireless)
Customer Rating
3
Good phone, but lacks Outlook Sync
on January 12, 2011
Posted by: sportsfanstn
from Columbia TN
Expertise:Expert
The has great quality voice for both parties. The two-way flip for keys and keyboard is a great feature for those of us who prefer a flip style phone and text.
The phone's calender and contact list will not sync to Microsoft Outlook. For those of us who like to try to keep organized using MS Office, this is not the phone for you.
Pros: great sound quality
Cons: no sync capibilites with ms office, calender feature does not have many options
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
good features but problems with the transverse screen
on March 1, 2011
Posted by: Arwens
from charlotte nc
When I got this phone I had no issues at all.. but as time has gone on there has been a problem develop with switching from a flip to query mode.. I no longer can do either during the same call or texting options.
Pros: Bright display, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This cell phone is cute.
on March 11, 2011
Posted by: Gummi
from Maryland
I bought this phone because it open in both portrait and landscape views and it has a qwerty keypad. I notice that my call quality isn't the best--I can hear breaking up. Also it doesn't take long before it shuts down, needing to be charged.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This kid could have been a contender, but is lacking some of the basics.
on May 3, 2011
Posted by: MDenn
from St. Clair Shores, MI
Expertise:Intermediate
I'm sure, like most people, that the first thing you took notice of this seemingly mundane phone was the use of eInk displays on each key of the phone. It was also really cool that the displays changed when the phone's open configuration was different. However, even though this phone looked promising for an entry level phone, it ended up lacking in even the basics that you would of both a cell phone and a texting phone.
Overall the performance of this phone was lacking. The speaker/microphone quality of the handset is sub-par. Often times I find the person that I am calling asks me to repeat myself, or vice versa, not because what was said wasn't loud enough, but because it was garbled. I find that this isn't a result of a bad connection, but because of sub-par audio equipment. Since this was a big mistake in the main function of a phone two stars were taken off for this.
Another two stars were taken off due to the lack responsiveness of the keys, and the lack of defining characteristics on the keys for thumb orientation. I understand that when using the phone in different configurations thumb orientation keys might not make sense and might confuse some people. However this is not excuse, because the main reason there are so many keys on this phone is for texting. Having to look at the keypad constantly to text is a real frustration for even the average texter.
The lack of responsiveness of the keys limits the speed in which you can type, as well, and if you don't slow down, constantly check what keys your hitting, while scanning the screen to make sure it registered, you'll be missing a lot of letters in a lot of words.
The design of the phone is still rather intriguing, and only misses a five star rating due to the lack of design change from the Alias II.
As far as value goes, a tool is only good as it's features and it's performance. Even the ugliest phone would only be hit only one star down in overall score, if it was a solid phone that excelled. However, this is a well designed phone with sub-par performance, and ends up disappointing.
This might be my last Samsung phone due to poor quality and attention into even the most basic areas and overall function and performance of this phone. I find myself calling fewer people and texting less due to the frustration of garbled chats, unresponsive key, and repetitive scanning of the keyboard/screen to ensure that my texts aren't gibberish.
With that said this is probably one of the last phones to be made that won't have a touch screen. It's kind of sad, because there is something to be said about an old school design done right. However, follow through on the basics of what a cell phone is needed in order for any phone to shine.
Pros: Inexpensive, eink keyboard
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY
on May 20, 2011
Posted by: gcreardon
from Marietta, GA
Expertise:Intermediate
The first one broke in less than sixth months. The second one broke in less than a week. Would NEVER buy again. Am DEMANDING a different phone and that it not be a Samsung. Great for TVs, not for phones.
Pros: none
Cons: Poor quality, Did not meet expectations, breaks easily
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected.
on September 11, 2011
Posted by: ThatDaltonGuy
from Ohio, USA
Expertise:Intermediate
This phone is a disappointment. Why not make a whole new phone, instead of re-using the Alias 2? The battery life is bloody horrible, thanks to it's "magical" e-ink keyboard (which is slower than watching paint dry). The only good things about this phone are the camera and the speaker. The speakers are loud and play music very well, and the camera is great for a cell phone camera. I do not like this phone, and I completely regret buying it. Steer clear of this at all costs!
Pros: Built-in speakers, great camera
Cons: Poor quality, Did not meet expectations, poor battery life
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great Basic Feature Phone
on June 11, 2012
Posted by: jsbell
from Ocala, FL
Expertise:Intermediate
I absolutely love this phone. I like the dual flip design of the phone makes texting very easy. Call quality is very good and battery life is also very good.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My teens love this phone!
on June 21, 2012
Posted by: DewGirl
Expertise:Intermediate
I have 2 teenage daughters, and both have this phone & love it! Perfect texting phone, and the e-ink technology is, in their words, EPIC!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, e-ink technology
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US