Customer reviews from geappliances.com
GE - 5.1 Cu. Ft. Steam Washer - White
Average customer rating
4.6 out of 5
4.6
(69 Reviews)
Open Ratings Snapshot
Rating breakdown 69 reviews
5 Stars
56
4 Stars
6
3 Stars
1
2 Stars
4
1 Star
2
89%of customers recommend this product. 
(
59 out of 66
)
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Customer Reviews for GE - 5.1 Cu. Ft. Steam Washer - White
Customer Rating
5 out of 5
5
Dependability
on June 6, 2025
Posted by: Family_o_Five
We're an active family of five and generate a lot of dirty laundry. No problems to report after 2-3 loads per day for the past 11 years.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
no problems 9 years
on June 5, 2022
Posted by: xyzaxis
from Detroit, MI
just recently auto dispence will not funtion properly, will not reset even though its refilled completely. other than that trouble free; house of 5, 2 boys and teen girl, also 2 dogs and rabbit, lol. Still running strong. matching dryer no problems ever.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
One of the best washer I ever had!
on January 23, 2022
Posted by: Mary Jasmin
from Fort Lauderdale
I had this washer for over 10 years. I used almost everyday. Great product. It has everything you will ever need and more.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Washes well... when it works
on June 25, 2018
Posted by: WendySF
from San Francisco, CA
This washer was already in place when I bought my home. It washes well but does take a long time to do so. They biggest problem I have is that 75% of the time, it stops washing 3 minutes into a cycle, and the Start button begins flashing. Once I push it again, the cycle will continue, but if I forget to check, it can sit in this idle phase for a long time (usually an hour until I check and see that it is in this state)! This is very problematic. Any ideas how to fix?
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Well above expectations!
on March 28, 2018
Posted by: Bake565
Washes comforters with no problems. Saves water and washes large loads. Washer initially spins clothes to determine how much water and detergent to dispense. Automatically determines cycle for many specialty items to help reduce shrinking.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Not three years yet
on May 4, 2017
Posted by: Ry559
from Fairfax, VA, United States
I bought it 2.5 years ago. It was a happy starting with family of four. However, it is leaking from the front door this week.
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
4 out of 5
4
Response from geappliances.comBy JILLatGEA, GE Appliances, May 10, 2017
Hello. Thank you for taking the time to write your review on your washer. We're glad you have enjoyed the use of your appliance, but regret you are now experiencing this issue with the door leaking. We would like to offer a tip we think will help, found in our following link:

http://products.geappliances.com/appliance/gea-support-search-content?contentId=17532

We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
satisfied overall
on November 9, 2015
Posted by: whymfrost
from Pittsburgh, PA, United States
Been using this washer for about a year now in a 3 person home with moderate overall 'dirty clothes' level. Washer has done its job. Only gripe is that the wash times are pretty long, but I guess that is the norm for front loaders. There is a 30 minute speedwash option which is good in a pinch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great washer
on April 21, 2015
Posted by: Neverb1072
from Fort Lauderdale, FL
Quiet, detailed in the way that it washes and great value.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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