Customer reviews from whirlpool.com
Whirlpool - 25.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4.4
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
369
4 Stars
147
3 Stars
45
2 Stars
15
1 Star
26
88%of customers recommend this product.
(
522 out of
593)
Customer Reviews for Whirlpool - 25.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
1
Nothing But Issues
on May 3, 2018
Posted by: RachelM.
from MN
Gender:Female
The ice maker quit working and now water leaks onto my hardwood floor out of the freezer, obviously causing problems. I see many reviews like this, and am surprised that Whirlpool does not make a recall or fix the issue, especially when it is destroying flooring. I made contact with the chat person and they were not helpful. Good luck to the rest of you.
No, I would not recommend this to a friend.
Response from whirlpool.comBy bristsn, sct, May 4, 2018
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#206657571 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#206657571 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Meets or exceeds my expectations.
on August 26, 2014
Posted by: Kevin and Crystal
from North Carolina
I extensively researched this purchase before making a decision and we are very happy with this refrigerator. I believe we got the best refrigerator for the price. I haven't even changed the default temperature settings because the drinks are cold enough and the ice cream is just right. The door alarm is a bonus in our house because of the kids. The bottom drawer of the refrigerator section is perfect for our 5 year old to easily see and retrieve his favorite snacks. The clearance of the ice and water dispenser is much taller than our old one and allows us to fit our tallest glasses and cups. The quality of the water is incredible. The ice machine has been keeping up with our demand and it is summer now so demand is high. I never had a bottom freezer before and I really like the drawer style door. A large pizza can easily fit. We have other black appliances and the finish on this fridge is impressive. Lastly, and most importantly, my wife is happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
a good quality refrigerator.
on December 1, 2014
Posted by: jayrock
from Cumming, GA, United States
I had mine for 4 months, and have had no issues yet...
Written by a customer while visiting whirlpool.com
Customer Rating
3
not enought ice
on October 27, 2014
Posted by: Anonymous
from Mesa, AZ, United States
I do not like the ice maker it is very hard to get it open to see if there is ice in it ? It makes ice fast but not enough fast enough, the storage is too small. After 3 large glasses it is empty? It could use a port of some sort to have two ice makers if you need it? the food is kept at a good temp and it looks pretty. the french door sometimes does not shut. The bottom freezer is hard to get a big bag of ice in.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
All of our Appliances are Whirlpool and we love them!
on September 24, 2014
Posted by: Lynn162
from Port Orchard, WA, United States
I just moved into my new energy efficient home. I have a whirlpool refrigerator, stove, microwave and dishwasher. The first thing I loved was the design on the refrigerator. It is so efficient with the double doors on top and the two tier freezer on the bottom. Everything fits better than I have ever had and I have been married 46 years and have moved 36 times. This is my first experience with Whirlpool and I will never have anything else. The stove is gas and the control is wonderful. The Microwave is super nice as well. But the biggest surprise of all was the Dishwasher. What a delight, IT WORKS!! It is the quietest Dishwasher I have ever had and when the washing is done. THE DISHES ARE CLEAN. THANK YOU WHIRLPOOL-Your the greatest!!.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek
on November 7, 2014
Posted by: Djdbyrn
from Tucson, AZ, United States
I bought this in black. I love the features like crushed ice and a thin drawer that fits pop great but would be good for a large sheet cake you wanted to keep safe till the party too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
love it
on September 4, 2014
Posted by: Buzzy 1892
from Negley, OH, United States
love it lots of room has all of the features we were looking for in a new refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool refrigerator
on October 20, 2015
Posted by: prfd 1506
from heltonville IN
I have had I have had this refrigerator for approximately 6 months the ergonomic design is excellent the bottom drawer freezer that you only get into occasionally is a smart idea with the French door refrigerator you only have to open have to refrigerator to get stuff out so you don't lose your cold air and a refrigerator does not have to run as much I work in retirement community where we have been purchasing Whirlpool refrigerators for the past 12 years they are built to last out of 12 years of purchasing Whirlpool refrigerators we have had very few with problems the one that I purchased we've had no problem at all with I would recommend purchasing a Whirlpool refrigerator hands-down
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com