Customer reviews from geappliances.com
GE - Profile 29.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
2.7 out of 5
2.7
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
1
4 Stars
0
3 Stars
4
2 Stars
0
1 Star
2
57%of customers recommend this product. 
(
4 out of 7
)
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Customer Reviews for GE - Profile 29.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
3 out of 5
3
This product has average features
on October 12, 2012
Posted by: frankie16
from Damascus, PA 18443, USA
[This review was collected as part of a promotion.] The refrigerator is adequately sized but I find the freezer shelves slip off their tracks
I would recommend this to a friend!
Performance
3 out of 5
3
Quality
2 out of 5
2
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Poor ice maker dispenser
on March 22, 2013
Posted by: Lepur
from Sun City West, AZ
[This review was collected as part of a promotion.] We have had to replace the ice bin 2 times in the past year. The spiral that pushes the ice forward breaks. We move the ice around and clean the bin regularly as the serviceman suggested, but the same thing happens. Not happy with the plastic spiral when so many other materials are available.
I would recommend this to a friend!
Performance
3 out of 5
3
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Poor quality refrigerator
on October 29, 2019
Posted by: Disappointed GE Buyer
from Troy MI
This refrigerator was made with very cheap plastic. We had several pieces break soon after purchasing it. Our ice maker broke and ended up with plastic mixed in the ice bin.
Now it has stopped cooling all together.
We bought all GE products for 30 years but are not confident with the quality.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy SHARON@GEA GE_Appliances October 31, 2019
Hello! We apologize for the refrigerator difficulties you've experienced and would like to provide some information we hope will help with the cooling issue:https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185

Your comments for improvement with the quality are appreciated. As we always strive to improve our products for our customers, we'll be sure to share your comments with our product design team. Thanks for your feedback.

Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great fridge
on August 21, 2012
Posted by: Amorton
from Dallas, TX, USA
[This review was collected as part of a promotion.] Very happy with this fridge! It has a ton of room for all your food. The lighting is wonderful and it looks great. The only thing that bothers me is the smooth outside... it shows finger prints.
I would recommend this to a friend!
Performance
5 out of 5
5
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Very low ice volume if that is important to you
on August 21, 2012
Posted by: ulicny
from Riverside, CA
[This review was collected as part of a promotion.] It does not make enough ice. I have to buy ice everyweek at the grocery store. We live in the west so we use ice daily but even overnight it only fills 1/4 of the ice bin. This model does not have a filter reminder light. So you have to remember to change the water filter every 6 months. Messy in door water dispenser. Water from the door dispenser drips down the front of the frig- leaving water marks down the front and only adults use it. Lastly any liquid placed at the back of the frig freezes in its container. Looks nice!
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
For a GE product, this should offer better value
on September 8, 2012
Posted by: LP2011
from North Potomac, Maryland
[This review was collected as part of a promotion.] Nice looking refrigerator and average features. On closer look the paint never lost the marks made by the plastic used to protect the surface. We bought this product 8 months ago and we've noticed the paint chips easily. There are however two main reasons why we rate this on the poor end of the scale: First, the doors squeak too much and quite loudly. Second, the water/ice dispenser constantly leaks after every use, requiring constant use of a towel to dry out excess water on the bottom. Even with that constant care, we've started to notice build up (whitish staining) that is getting difficult to remove. That speaks of poor quality materials and valve performance. It was with frustration, that after a recent and prolonged power outage, the ice melting from the ice container started to drip water onto the floor. I would think that issues such as this should be prevented by basic product design. I'm sorry to say it, but GE has been making kitchen appliances for decades, unfortunately the deficiencies noticed don't reflect the quality expected.
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Quality
1 out of 5
1
Features
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
product is ok
on September 15, 2012
Posted by: SUMRFUN7
from IL
[This review was collected as part of a promotion.] the drawers seem flimsey. also there are times that there is ice in my freezer from the ice machine. overall roomy though.
I would recommend this to a friend!
Performance
3 out of 5
3
Quality
3 out of 5
3
Features
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting geappliances.com