Customer reviews from Samsung US
Samsung - ProXpress M3820DW Wireless Black-and-White Laser Printer - Multi
Average customer rating
3.7 out of 5
3.7
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
50%of customers recommend this product. 
(
3 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - ProXpress M3820DW Wireless Black-and-White Laser Printer - Multi
Customer Rating
5 out of 5
5
Just Right!
on June 2, 2016
Posted by: LBMLLC
from Springfield, KY 40069, USA
Expertise:Intermediate
The Samsung ProXpress printer was a good price and meets my business needs perfectly. The print speed is fast and the print quality is great although I prefer to use the eco friendly features to save toner. The duplexing is also a great feature. I purchased because of the combination of mono laser with duplexing and manual paper feed. But the eco friendly/cost saving features are a great plus.
Pros: Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do Not Buy This Printer!!!!
on November 5, 2015
Posted by: SMHIT2015
This printer is complete and total garbage. Printer was purchased for the "Cloud Ready Printing". Cloud printing worked for a week before it started going off line in google cloud print. After a week of this it just stayed in the off line state. After reading 3rd party forums because Samsung forums were completely useless, I decided to try the firmware upgrade. After starting the upgrade, someone turned the printer off, trying to get it to print. Screen shows "Wait Image". Now, I am told that the motherboard is fried. That is a testament as to just how poorly engineered this printer really is.
Don't buy this printer.....
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super printer
on July 12, 2013
Posted by: CELP
from Fredericksburg, VA
Expertise:Expert
Very easy to install both network and Wi-Fi printing. Excellent print quality, good speed.
Very satisfied with this printer.
Only con - wish I could turn off the high pitched beep when it prints.
Pros: Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Printing envelopes difficult
on February 28, 2015
Posted by: Myukis
from Hudson, NY, USA
Expertise:Intermediate
The printer works very well except it's difficult to print envelopes. My old Samsung printer Model 1714 had a separate tray making printing envelopes much easier. Luckily, I don't often print envelopes.
Pros: Durable
Cons: printing envelopes is difficult
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review for the M2020W
on June 4, 2015
Posted by: thinkman
from Duluth, MN
Expertise:Expert
Clicking on the right icon sent me to this page - so this is where I'll leave my review. I've purchase 2 of these and they work great - what more could one want!
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
nothing but trouble so far
on March 2, 2017
Posted by: SDS2
from Dallas, TX
Expertise:Intermediate
Bought this printer including optional second tray. Printer won't automatically switch and pull from the second tray. So far not impressed at all!
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US