Customer reviews from hp.com
Samsung - ProXpress M3820DW Wireless Black-and-White Laser Printer - Multi
Average customer rating
4 out of 5
4
(1 Review)
Open Ratings Snapshot
Rating breakdown 1 review
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
1 out of 1
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Customer Reviews for Samsung - ProXpress M3820DW Wireless Black-and-White Laser Printer - Multi
Customer Rating
4 out of 5
4
Works great aside from wifi connection issues
on July 17, 2019
Posted by: Jessica2019
from Grand Bay, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, as far as printing, this printer works perfectly! When I first installed it, it worked great, it printed over wifi so we were able to use it from both printers and worked great. Then, a week or two later, it was "offline" and would no longer connect via wifi so I had to reinstall it as a USB connection, meaning that we can now only use it from one computer. I'm not sure if it's a printer issue or if it was a Windows update or what, but it is definitely a drawback that it refuses to work on wifi now. (We even had a friend of ours that works in IT try to get it to work on wifi and he couldn't get it to work either.)
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com