Customer reviews from swann.com
Swann - ADS-466 Indoor/Outdoor Wireless Security Camera - White
Average customer rating
4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
1
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Swann - ADS-466 Indoor/Outdoor Wireless Security Camera - White
Customer Rating
5
A High Quality User Friendly Piece of Kit
on November 22, 2015
Posted by: tecmic
This does what it says on the tin! Excellent quality image and easy to set up. Two niggles though and why I didn't give it 5 bars in features and value.....the position of the wifi aerial prevents a full left 90 degree mounting! Turning the aerial vertically downward helps.
Written by a customer while visiting swann.com
Customer Rating
4
Twin pack
on April 1, 2018
Posted by: John L.
Great value for money for this product
Written by a customer while visiting swann.com
Customer Rating
5
Swan twin pack security cameras
on March 31, 2018
Posted by: Guest
Great deal. Cameras show picture a little small in size. Other than that they are great
Written by a customer while visiting swann.com
Customer Rating
5
Swann
on April 3, 2018
Posted by: Guest
Swann Cameras
Written by a customer while visiting swann.com
Customer Rating
1
Irritating and bad design
on May 27, 2020
Posted by: Frustrated customer111
from Omaha, Ne
Frequency of use:Daily
I've had this camera for over two years and it works good.....when it's working. When it randomly stops working you have to rescan the QR code. This has happened roughly 8 times now. This is where the problem starts. Cameras are often placed high up on exterior places, in order to rescan the QR code I have to climb to the top of my house and hold my phone back and forth to try and make it scan. There is a tiny little click sound you have to listen for to let you know it's got it. If you don't hear it but click ok and go onwith setup, it take ten minutes for it to say it did not register. I have two friends that also have had this issue and it's considerably time consuming and irritating
No, I would not recommend this to a friend.
Response from swann.comBy Josh V. , Customer Service , June 5, 2020
Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann ADS-466 Indoor & Outdoor Wi-Fi Security Camera with Smart Alerts. This camera is one of our earlier generation models. We will need to speak with you and gather more information in order to better assist you. Please contact our support team to begin troubleshooting.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann ADS-466 Indoor & Outdoor Wi-Fi Security Camera with Smart Alerts. This camera is one of our earlier generation models. We will need to speak with you and gather more information in order to better assist you. Please contact our support team to begin troubleshooting.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com