Customer reviews from microsoft.com
Microsoft - Lumia 1020 4G LTE Cell Phone
Average customer rating
4.3
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
199
4 Stars
79
3 Stars
20
2 Stars
21
1 Star
15
84%of customers recommend this product.
(
280 out of
334)
Customer Reviews for Microsoft - Lumia 1020 4G LTE Cell Phone
Customer Rating
5
Lumia 1020 is great phone I ever have
on February 26, 2015
Posted by: Johny34
from Maryland
This phone is great in Nokia Lumia that I had use. It smooth and fast. The camera is the best in smartphone.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
4
Excellent camera, substandard phone.
on June 24, 2015
Posted by: cindie
from San Diego, CA, USA
While I am extremely happy with the camera, I have to use my bluetooth 100% of the time because the speaker cuts off every other word if I try to use the phone to communicate. I actually use a second phone now for phone calls and use this phone mainly as a camera.
Pros: Business, taking photos
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
2
pushed away
on April 18, 2015
Posted by: katchie
from Houston
I have had to replace my phone 2 times and still need to replace it again but tired of replacing it and getting a worse one each time! I have had one the phone froze and shut off by itself and then I had one that the battery died within an hour or two after I took it off the charger! I love a lot of the things about it but can not keep having to get a change to a worse phone all the time! I love the camera (front and back) they both do a awesome job and not as many apps but still a good variety! I was told the phone was awesome and I took a chance with it and was proved wrong!
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
5
Loving it!
on September 10, 2013
Posted by: creativedsign
from New York, NY
My previous phone Lumia 920 just been switched to 1020 with Camera Grip - and I'm loving it. Its durable and stylish, very responsive and quick. Awesome screen and WP OS is very intuitive. Only thing - we need more apps and Microsoft should listen users to implement more software features. But it's Microsoft fault not Nokia (even if they are the same now). Still, so far - my fav phone.
Pros: Personal, Business
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5
Tough
on February 14, 2016
Posted by: Witchdoc59
from Campbell River BC
I had an iPhone for 3 years before I got my Lumia 1020. Setting the iPhone down too hard on the table would cause the iPhone to fail to read the sim card. I've dropped my 1020 onto concrete floors with no damage at all. The other night I lost my grip on the phone and it fell on the bathroom counter, skittered across the counter and... yep straight into the toilet. I quickly pulled the phone out and wiped it off and there has been no effect on the phone. Love my 1020. my contract is up but there is nothing that comes close to this phone so I'm keeping it.
Pros: Business, Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
4
long lasting battery life
on December 22, 2013
Posted by: Elisha13
from east hartford
Battery last a long time and it charges quickly. Love the camera its amazing.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5
excellent camera
on May 19, 2014
Posted by: escoba
from Fort Worth, TX, USA
i was looking for this kind of phone with this kind of megapixel camera for a phone for a very long time now finally i found one ,thank you Nokia for making something like this. i take good pics and the storage space is also very good thank u again Nokia for job welldone.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5
The best camera phone in the market.
on July 15, 2014
Posted by: jimzipo
from New York
I recommend this phone to anybody who is tired of carrying a compact camera in the pocket and wants a high-quality phone, fast and trouble-free that does everything in an easy way. Did not encounter any problem at all, I consider myself really lucky choosing the 1020 and still do not need anything new.
Speaking of the camera, it is the best that I can still find I any phone. The best camera is this that is in your pocket the right moment and personally, I have not missed a moment from the time that I took this phone. The Nokia camera apps are really amazing.
It has ben also a great companion to my studies with the office being so much useful. Could have a better battery life as it now lasts about 24 hours with a moderate use.
If you like to take pictures of various moments during your day, just grab it. It is STILL the best camera phone.
Pros: Personal, Business
I would recommend this to a friend!
Written by a customer while visiting microsoft.com