Customer reviews from Samsung US
Samsung - Omnia II Mobile Phone - Black (Verizon Wireless)
Average customer rating
3.7
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
17
4 Stars
35
3 Stars
12
2 Stars
5
1 Star
7
71%of customers recommend this product.
(
50 out of
70)
Customer Reviews for Samsung - Omnia II Mobile Phone - Black (Verizon Wireless)
Customer Rating
3
Samsung Omnia II i920 Verizon
on December 25, 2009
Posted by: Goody1926
from Midwest
Expertise:Intermediate
This phone has amazing potential but falls short in a couple very critical areas. I understand it is much better than predecessors but a peer comparison and actual usage points out critical shortfalls in performance and responsiveness. To narrow it down a bit the phone contains a fast CPU per its specs but in real life even with just a mininum of 3rd party additional apps hogging resources it's still sluggish. You can blame it on the apps but this is what these phones are all about and again I am speaking from peer comparisons and my actual usage.
Many many times I have performed a function or launched an app expecting nearly immediate response only to find myself retrying thinking the phone did not get my input. About that same time the phone reacts to the first sequence. There is just this threshold where you expect a powerful device like this to be responsive and yet many times it seems to frustrate you into repeating yourself. I can find no common thread to explain this other than others who have commented that the TouchWiz interface really bogs the product down.
I do not have unrealistic expectations but I do expect it to perform at peer levels. Take Google Maps for example when you do peer performance comparisons. Evaluate map loading, scrolling, satellite acquistion against a Droid and you will cry when you see how fast the Droid does it. Is that a fair comparison.... only you can judge that ultimately.
The other critical area where the i920 falls short is in the area of consistent touchscreen responsiveness. In my case this means having a product fully respond to a touchscreen input 100% of the time even if it does the wrong thing. I somewhat accept a false actuation once and awhile but I cannot accept a phone that 5%-10% of the time seems to miss the touch completely. What's worse is to get that Haptic feedback that it recognized something was touched but still does nothing! I have not done the research as to the pros and cons of resistive vs. capacitive touchscreens but unfortunately I am leaning towards the capacitive camp right now and away from the i920's resistive implementation.
There is a lot you can do with this phone and realize some pretty amazing features. It's got more to offer than its peers but it's very hard to trade "gee whiz" for basic performance and responsiveness expectations.
I expected a V8, I paid for a V8 but under the hood I got a V6 running.
I want so badly to overlook these shortfalls and take advantage of what the phone can do for me. I would not steer someone away from this model but would caution to do your research with other models in its class and then decide.
I would recommend this to a friend!
Features
4
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
VERY GOOD Phone and YES WE CAN make it better...
on January 7, 2010
Posted by: Yelson
from Dallas, Texas
Expertise:Expert
The SCH-i920 is a pretty cool phone and i love it very much...
Its 3.7inch A M O L E D Touch screen, indoor it Looks fantastic, I guess the best on the market!
Its 3.7inch A M O L E D Touch screen, indoor it Looks fantastic, I guess the best on the market!
The TOUCHWIZ 2 MENU, sub-menu and Input... this is a great intelligence, this is better than any other WM out there yet. I don't even realize that I am using a WM6.5devise
Thank you very much for the customization...
Thank you very much for the customization...
The SMART READER TECHNOLOGY on this device, is so much fun and very useful, it is Unique, nothing like it, its outstanding,
The STEREO LOUD SPEAKERS. wow thats something to thank you for...
The CAMERA's features are amazing it has the Anti-shake!!! what about different metering? and so much more
This phone has some disappointments though,
THE ADVERTISEMENTS of this phone...
There are features to advertise instead of talking about cube... which in not fun at all, Like many other users of this phone, When I first got the I920, The first thing was to use the cube because its all they talk about in advertisement and you know the feedbacks about the cube user interface... Not Fun At All. why cant you talk about the smart-reader, camera and its features...???
THE ADVERTISEMENTS of this phone...
There are features to advertise instead of talking about cube... which in not fun at all, Like many other users of this phone, When I first got the I920, The first thing was to use the cube because its all they talk about in advertisement and you know the feedbacks about the cube user interface... Not Fun At All. why cant you talk about the smart-reader, camera and its features...???
THE RESISTIVE Touch screen!!! Maybe the name is the problem, its resistive, I wish this was a CAPACITIVE touchscreen?
We don't always say what we want to say in public, why cant you guys give use a suggestion box?
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 8, 2010
Posted by: TechGuy1976
from New York, NY
Expertise:Beginner
I’m pretty happy with the phone, it has tons of great features and the battery life is pretty good
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on January 14, 2011
Posted by: Darkcloud
from Seattle, WA
Expertise:Intermediate
I have had the Omnia II now for about 2 months and really like it. This is the first "smart" phone I've owned and it's a whole lot smarter than I am. It has an excellent camera, large, bright visual display and many great features. It also has very good battery life. I would definitely recommend this phone.
Pros: Bright display, excellent battery life
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a great phone
on December 7, 2009
Posted by: DrRoger
I'll tell you right off what isn't adequate in the phone: the memory. Windows Mobile does take a lot of memory. Phone only has 208 MB RAM and you get about 70 MB to use. Downloaded programs add up fast! It should have been made with another 50-100 MB. But that's OK, I only plan some specific things with it so I will be fine.
Screen is fabulous. Sound quality great. Response is good. Swype keyboard and Nuance voice recognition commands, a big plus.
This must be the best Windows Mobile phone I have owned or played with. Gosh if it had another 50 MB of RAM I'd give this review 6 stars out of 5!!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great touchscreen
on December 22, 2009
Posted by: riffraff
Expertise:Intermediate
swype typing might be the best thing to ever happen to touchscreen phones. it is actually faster than anything i have ever done with a physical keyboard. my only problem is the current lack of apps
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Smart Phone
on October 5, 2010
Posted by: Dad2Ten
Expertise:Intermediate
This has been a great tool. I am a little challenged by the battery life, particularly since I don't make a lot of calls on it, but overall am very impressed.
Pros: value for the price
Cons: low battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Swype
on November 21, 2011
Posted by: Moni13
The main reason I purchased this phone was because I text so much and the swype feature is the best!
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US