Customer reviews from Samsung US
Samsung - Omnia II Mobile Phone - Black (Verizon Wireless)
Average customer rating
3.7
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
17
4 Stars
35
3 Stars
12
2 Stars
5
1 Star
7
71%of customers recommend this product.
(
50 out of
70)
Customer Reviews for Samsung - Omnia II Mobile Phone - Black (Verizon Wireless)
Customer Rating
5
Really Amazed and Surprised
on December 10, 2009
Posted by: Grant
from Los Angeles, CA
Expertise:Expert
I have read many reviews and I am not sure why they are not great for this phone. As a dedicated user of another software platform, my friends are stunned that I love this phone running Windows Mobile 6.5. I don't know, the phone fits my hand perfect with a ridge on top to balance which prevents fatigue. It is fast, the AMOLED screen is beyond stunning, never going back to LCD now. The programs run well and the hyperlinks in email are 3D, yes 3D. I thought my glasses needed checked at first but it is too cool. So far I am really happy and hopefully will continue to be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just "Okay"
on December 14, 2009
Posted by: gismann
from Houston, TX
Expertise:Intermediate
I'll try to make this short. I owned the previous Omnia (SCH-910)...and even though it was a little sluggish at times, it was a pretty good performer.
NO OPTICAL MOUSE POINTER??!!
The original Omnia SCH-910 came with an optical mouse pointer/button allowing for easy “one hand/thumb” operation. Since Samsung did away with the optical mouse button on the Omnia II (SCH-920) …I find myself now needing to use two hands...and/or the stylus (I did not need the stylus on the previous model). I now need to resort to menus more often....like when I need to ‘zoom in’ when using Bing maps….or when needing to move the text cursor over by one character. Not having a mouse/pointer button is very annoying. In the past, if the touch screen was not responding, I could always mouse down to my selection and press the mouse button to activate my choice. This is NOT an option with the Omnia II ….so if the touch screen is not responding to your touch…tough!!!...or pull out the stylus (try that with one hand).
The original Omnia SCH-910 came with an optical mouse pointer/button allowing for easy “one hand/thumb” operation. Since Samsung did away with the optical mouse button on the Omnia II (SCH-920) …I find myself now needing to use two hands...and/or the stylus (I did not need the stylus on the previous model). I now need to resort to menus more often....like when I need to ‘zoom in’ when using Bing maps….or when needing to move the text cursor over by one character. Not having a mouse/pointer button is very annoying. In the past, if the touch screen was not responding, I could always mouse down to my selection and press the mouse button to activate my choice. This is NOT an option with the Omnia II ….so if the touch screen is not responding to your touch…tough!!!...or pull out the stylus (try that with one hand).
Be warned!!…some of your Pocket PC apps may not work well without an optical mouse/button!!!
The Main Menu is a memory hog....eating up 11+MB of RAM and loaded with worthless apps. I guess if all you do is PLAY on your phone, then these apps (services $$) might be worth something.
NEW POWER/LOCK BUTTON. Unlike the previous Omnia 910, it does not take much too accidently turn on the Omnia II (920). The power/lock button sticks out...so it is easy to accidently press the button and turn the phone on... even the “Unlock” softkey can be accidently pressed. I found this out way to often when carrying the phone in the pocket of my jeans….which is something I will need to stop doing. The other day I accidently dialed a number when carrying the phone in the pocket (embarrassing!!)…. I was wondering where that voice was coming from!!??!!
As mentioned by another reviewer, the voice command feature is not nearly as good as the previous Omnia SCH-910. The new voice command on the Omnia II is slower….offers way too many choices…too many mistakes…etc… Ouch!!
Maybe someone will come out with a new ROM….like they did for the Omnia 910, which was a HUGE improvement !!
I would recommend this to a friend!
Features
2
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
awesome battery life!
on April 28, 2010
Posted by: marshal
from jacksonville, FL
Expertise:Intermediate
when considering this smartphone purchase, online reviews mentioned short battery life. well I've had this device for about 2 weeks. This is my 1st such device and at first while I familiarizing myself with it, the battery would be almost exhausted by the end of my work day with only just a few calls during the day. Thankfully I discovered some simple settings and disabled that annoying widget menu stuff, even added some apps.. in other words customized it. Now amazingly I got home after being at work all day and the battery shows 91% full ! No I didn't power it off just set it sleep while inactive and limit the different connectivity options until needed. this is way far better battery life than any of the many ordinary cell phones I've ever had in about 10yrs.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Trade-offs
on January 13, 2010
Posted by: Allicat
This is my first PDA and I found this device easy to use and the camera is great - very high quality pictures.
Biggest irks are that the battery lasts no more than 2 days and it has frozen a couple of times and I lost some of the widget customizations on the desktop. I took out the battery and put it back in to "unfreeze" it.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 8, 2010
Posted by: Terry38
Awesome Phone if you use all of its features. Video playback is flawless. GB micro SD lets me put tons of movies and music on it. Plenty of apps, and all menus are customizable.Up to 10 drag-able and customizable home screens. Use any music as a ringer. Even silly recordings you make yourself. MS Office is great, edit or create word, excel even PowerPoint.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, design, user friendly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What did I ever do without it
on March 4, 2010
Posted by: MrGadget
from Bangor, ME
Expertise:Intermediate
I have used other smartphones before, but this i the best design that I have ever used. The reposition to landscape allows you to view most web sites without a lot of left to right scrolling. I have had dificulty with text on other phones with a keyboard, hitting multiple or wrong keys. The "Swype" feature resolves htis problem for me.
The data acquisition is much faster with this phone than my previous phones. Windows Mobile 6.5 definately has some new twists, and so far they are all good.
Would recommend to anyone.
The data acquisition is much faster with this phone than my previous phones. Windows Mobile 6.5 definately has some new twists, and so far they are all good.
Would recommend to anyone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Dependable and reliable
on April 26, 2010
Posted by: IrishDanceDad
Expertise:Intermediate
This Windows-based phone works great with our Microsoft Exchange mail server for accessing email remotely--without the significant additional software costs required by a Blackberrry. Calls are clear and have had no problems with dropped calls. Touch screen works reliably, though typing on a touch screen keyboard took some getting used-to at first. Swype technology works fast and easily. Web access is great. Only request would be pinch-screen feature to simplify zooming in and out.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth Every Penny
on October 26, 2010
Posted by: LowTeck
I just got this 3G phone and couldn't be happier. It has all the functionality I need and works better than I could have imagined. The swype is a plus and easy to get used to. Thank you Samsung!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, exceeded expectations, excellent product for the money
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US