Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 4K Ultra HD TV (2160p) - 120Hz - Smart - 3D - HDTV
Average customer rating
4.6 out of 5
4.6
(40 Reviews)
Open Ratings Snapshot
Rating breakdown 40 reviews
5 Stars
32
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
3
86%of customers recommend this product. 
(
31 out of 36
)
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Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 4K Ultra HD TV (2160p) - 120Hz - Smart - 3D - HDTV
Customer Rating
5 out of 5
5
Great TV
on November 28, 2014
Posted by: Rose45
from Ridge, NY, USA
Expertise:Intermediate
There is nothing I can say that would do this TV justice. Breathtaking picture
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Failed after warranty
on April 9, 2015
Posted by: hogrider09
from Alabama, USA
Expertise:Expert
My tv stopped turning on 2 months after warranty expired. I expected to get more use than 1 year 2 months from such an expensive tv.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good TV but lacks newest features
on May 19, 2014
Posted by: TKAT
from Cleveland, OH, USA
Expertise:Intermediate
I'm happy with the TV except when it comes to gaming. Once the TV receives HDMI 2.0 or DisplayPort then I will happily recommend this TV to a friend. Until then my gaming PC is stuck at 30fps at 4k. Sound cuts out using the built in Netflix app and smart interface is laggy so I skip it all together.
Pros: Bright display, Realistic color, Lightweight
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
smart tv in high def.
on June 18, 2014
Posted by: giantsfan25
from Reno, NV, USA
Expertise:Intermediate
I cant believe how clean the picture is went shopping for washer and drier, passed buy this tv and had to buy also very thin and no boarders.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has super features
on June 22, 2014
Posted by: flydaddy
from Missouri
I really like this TV, and am generally glad I purchased it. The 3-d and 4K features installed are very good, the picture is superb. My only wish would be a printed manual, this e-manual leaves one wishing for more details. I have printed out the manual, but it is still lacking in details. Yes, the Samsung website has informative videos, but I would rather the information be at my finger tips. I'm currently having an issue with signing in to my Samsung account, but hope to get that straightened out shortly. The features with this TV are many and would be great, i.e, syncing my other accounts (facebook, etc) so that I don't have to sign in to them separately, well that would be great, first I have to solve that problem with signing into my Samsung account!! All things, considered, I would recommend this TV.
Pros: Built-in speakers, Bright display, Realistic color, features
Cons: needs a better manual
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Brilliant
on July 4, 2014
Posted by: SSDjunkie
from Copperas Cove, TX
Expertise:Intermediate
Awesome picture when viewing live sporting events and movies. The picture clarity is exceptionally vivid. The only compliant is, I should have bought a 120hz TV instead of the 60hz, because when watching a fast action sporting event the ball or object has shadows when moving across the screen.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent picture and features just a small reliability problem
on September 6, 2014
Posted by: Garrylee57
from NY
Expertise:Intermediate
My tv has a black screen sometimes until I tap the back near the power cord plus the remote control batteries need replacing every 2 months. Otherwise I love it. Lots of HDMI and USB ports.
Pros: Bright display
Cons: Poor quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Image Quality is Amazing
on April 11, 2015
Posted by: amazedbuyer
from Pburgh, NY
Expertise:Intermediate
I first heard about this TV from a friend at work. He said that the image quality was incredible. I was interested in what he said, but I already owned a 55inch Plasma and didn't see a reason to spend the money on a new TV. About 3 months later my Plasma TV literally blew up. I started shopping for a new TV online that night. By the time my night was done I had determined that this was to be my next TV. I went to Best Buy that morning to see what they had. I ended up getting another 55 inch TV, but in the Ultra High Definition. I picked it up on that Saturday and hooked it up. I can only say WOW!!! The Image quality and sound are amazing! There are so many features on this TV that it a almost seems like I am using my desktop computer. To watch TV, it seems like watching the real thing and not a recording. Playing the XBOX on this TV is incredible! I hear that Netflix has 4K shows that you can download. I can't wait to learn more about 4k programming.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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