Customer reviews from Cricut
Bundle - Cricut - Explore 5 Deluxe Cutting Machine with Vinyl, Iron-On & Cardstock - Taupe
Average customer rating
4.7 out of 5
4.7
(62 Reviews)
Open Ratings Snapshot
Rating breakdown 62 reviews
5 Stars
53
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
2
96%of customers recommend this product. 
(
51 out of 53
)
Best Buy Privacy Policy
Customer Reviews for Bundle - Cricut - Explore 5 Deluxe Cutting Machine with Vinyl, Iron-On & Cardstock - Taupe
Customer Rating
5 out of 5
5
Super fast!
on June 1, 2026
Posted by: Franco
I got an upgrade from air 2, this machine is amazing. How it cuts, super fast and is not that loud!
I would recommend this to a friend!
Response from CricutBy Cricut, June 4, 2026
So glad you’re loving the upgrade. The faster, quieter cutting really makes a difference. Happy crafting!
Written by a customer while visiting Cricut
Customer Rating
5 out of 5
5
Great Quality
on May 28, 2026
Posted by: Lg678
Great machine easy to use Very helpful support as well
Response from CricutBy Cricut, Cricut, May 29, 2026
Thank you so much for your kind review! We’re delighted to hear that you’re enjoying the machine and that you’ve found it easy to use. We truly appreciate you taking the time to share your experience and hope you continue to enjoy creating with your machine.
Written by a customer while visiting Cricut
Customer Rating
5 out of 5
5
I LOVE it!!
on May 21, 2026
Posted by: Rae
Verified Purchase:Yes
This machine is so fast! The only thing I don’t like is how it has an open top feature instead of a “lid” to cover it. With my dusty house, I have covers on my machines anyway, this one currently has a dish towel.
Response from CricutBy Cricut, Cricut, May 22, 2026
Hello Rae, we are glad to hear that you are happy with your Explore 5. We are glad to hear that you found a way to be creative with covering your machine up. Please let us know if there is anything we can do for you.
Written by a customer while visiting Cricut
Customer Rating
1 out of 5
1
Does not work
on May 18, 2026
Posted by: Julie
from New Orleans, LA
Verified Purchase:Yes
I purchased this with high expectations, but it doesn’t cut all the way through. I contacted support, and after spending nearly 3 hours troubleshooting and feeling like I was being blamed for the issue, they finally agreed to send a replacement cutter. I’m hoping that solves the problem, but I’m not very confident at this point. I have a feeling I’ll end up spending another few hours with support if the replacement doesn’t fix it.
Response from CricutBy Cricut, Cricut, May 18, 2026
Thank you for sharing your experience with us. We’re truly sorry to hear that the cutter didn’t perform as expected and that the troubleshooting process left you feeling frustrated. That’s not the experience we want for our customers. Your feedback is incredibly important, and we appreciate you taking the time to let us know what happened. Someone will be reaching out to you to make sure you end up with a product that works the way it should.
Written by a customer while visiting Cricut
Customer Rating
3 out of 5
3
It takes some learning
on May 7, 2026
Posted by: JJ
from Oregon
I bought this and for the life of me I don’t get how to work this no matter how many tutorials I watch.
I would recommend this to a friend!
Response from CricutBy Cricut, Cricut, May 12, 2026
Hello JJ. We’re sorry you encountered issues setting up your Explore 5. Rest assured, our Member Care team of experts is available to help, so you and your machine can make DIY magic again asap.
Written by a customer while visiting Cricut
Customer Rating
5 out of 5
5
Fast precise cutting
on May 7, 2026
Posted by: Sandy
from Michigan
Machine is perfect for beginners and experts. Cut speed is precise and fast like Maker 4!
I would recommend this to a friend!
Response from CricutBy Cricut, May 12, 2026
We’re so happy to hear that! It’s great to know the machine works just as well for beginners and experienced crafters, with fast and precise cuts like the Maker 4. Thanks for sharing!
Written by a customer while visiting Cricut
Customer Rating
5 out of 5
5
Love Cricut!
on April 30, 2026
Posted by: Doxiemom73
from Tn
I like how fast it cuts. Its quiet and cuts so well. I love the load /unload button! Not having one on joy xtra and then suddenly have it on Explore 5 was very nice to be able to check cuts before unloading. If joy xtra has a way of doing that I haven't figured it out yet.
I would recommend this to a friend!
Response from CricutBy Cricut, Cricut, April 30, 2026
Hi Doxiemom73, thank you for taking the time to let us know about your experience. We are so happy to hear that you are loving your new Explore 5. If there is anything you need, please reach out to Member Care.
Written by a customer while visiting Cricut
Customer Rating
3 out of 5
3
Maker vs Explorer 5
on April 21, 2026
Posted by: Vonnie
from Buffalo, NY
Verified Purchase:Yes
Not compatible with any of my cricut maker pens even though everything I look up says they should work in my new Explorer 5. Having trouble aligning cuts with prints even after calabirating.
No, I would not recommend this to a friend.
Response from CricutBy Cricut, Cricut, April 22, 2026
Hello, Vonnie. We’re sorry you encountered a compatibility issue with your machine. Rest assured, our Member Care team of experts is available to help, so you and your machine can make DIY magic again asap. 
Written by a customer while visiting Cricut
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