Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Fuchsia/Nickel
Average customer rating
3.9
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
340
4 Stars
92
3 Stars
77
2 Stars
40
1 Star
75
72%of customers recommend this product.
(
438 out of
611)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Fuchsia/Nickel
Customer Rating
1
I am glad I was able to return it
on September 26, 2022
Posted by: CoCoGram78
Gender:Female
I bought this straighter used it a couple of times and was not happy. This is an expensive straightener and it should work for all types of hair. I have a thick and soft hair and I bought this so my hair would last straighten for a change. My hair should have not had any issues . I like Dyson as a company maybe for other electronics. I did enjoy the blow dryer and hate I cant use the two items together.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 27, 2022
Hello, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Corrale™ straightener. We're sorry to hear that we have missed the mark with this product for your hair type. The Corrale™ is the only straightener with flexing plates that shape to gather hair, enabling enhanced styling. This enables you to achieve the same style but with half the damage, reduced frizz and fewer flyaways.
While we're sad to know the product didn't work for you, we're glad to know you were able to return the product for a refund. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
While we're sad to know the product didn't work for you, we're glad to know you were able to return the product for a refund. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Waste of Money
on September 17, 2022
Posted by: Nickname already used
Gender:Female
This device has a lifespan of a month to two months. It works intermittently. The charge doesn’t hold for long enough to do a full head of hair. They will only replace , not refund and my replacement also failed after a month.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 17, 2022
Hi, this is Kelly with Dyson. It's very disheartening to hear that your Dyson Corrale™ straightener only lasted a few months. That is not at all the experience we would expect for you to be having, and we understand how frustrating this must be. We want to make this right for you. Please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Good product
on September 12, 2022
Posted by: MSPS
Battery as everyone else said doesn't last long but overall, my hair is much healthier than any other iron that I used before.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Battery life is Terrible!
on September 8, 2022
Posted by: EveRest07
Gender:Female
I’ve had this for long enough to give a decent review. The convenience of being cord free is the only positive. I have fine thin hair and the battery does not last long at all. For the money you pay to buy this tool the battery should last a lot longer!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 10, 2022
Hello, this is Kelly with Dyson. Thanks so much for sharing your feedback regarding the cord-free run time you're getting from your Dyson Corrale™ straightener. From full charge, you can achieve up to 30 minutes cord-free styling from the Corrale straightener. Exact run time depends on your hair type and styling habits. A full charge takes just 70 minutes. To maximize your run time, place on the charging dock when not in use and in between styling sections. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Poor battery life, breaks hair, paint flakes off
on August 24, 2022
Posted by: JessicaYZ
Gender:Female
I have owned the Corrale flat iron since December 2021 but only used it about a dozen times. The paint began to flake off of the unit (see attached picture).
I noticed the paint had started to bubble with paint flaking into my eye last time I used this. In the photo you can see that a layer has peeled off of the iron (zoom in), and the paint chips are shown in the bag. This was the last straw on a product I already deeply disliked.
I have long, thick, curly hair but it straightens relatively easily. I have the Dyson hair dryer and it is amazing and one of the best investments I’ve made. I was very excited when I got the Corrale as a gift from my husband, however, it did not meet my expectations.
My initial impression was the iron is too heavy and unwieldy, making it hard to maneuver. It doesn’t straighten or smooth my hair in one pass, even at the highest heat setting. The battery life is awful, and I cannot get through styling my whole head on one charge, it dies after about 25 minutes. It doesn’t charge while in use but plugged in, so it’s essentially useless to me since I have to wait for it to recharge to finish styling. What a waste of time! It leaves ugly creases and lines in my hair, and I don’t love the shape of the curls it creates. Lastly, I noticed the iron pulls and snaps my hair, it does not run smoothly through my hair. I used it about a dozen times to give it a fair try and I am not a novice with creating different styles with a flat iron, but I noticed hair breakage at my hairline that’s never occurred with other irons.
I own a Dyson hair dryer and a vacuum. I like Dyson a lot, but the Corrale is an awful product and a huge disappointment; it’s not just one issue, it is many. I wish I had returned it, but as I said, it was a gift and I wanted to give it a try. In my opinion this product needs to be redesigned and improved. PASS.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
1
Started out great
on August 17, 2022
Posted by: ANCK06
For the first year and a half, it worked exactly as promised and I would have given it a 5 star rating. Unfortunately after about a year and a half, the battery life started draining. Again, expected for it to have little decrease in performance. Sadly a little after 2 years of use about 2-3 times a week, the battery is completely shot and will no longer hold a charge for longer than 3 min. This is very unfortunate considering how expensive the product is compared to others. I did reach out to customer service but there is no battery that can be purchased and swapped out by the consumer. I believe that is a serious design flaw in a hair product that is already so expensive. Sadly it would have cost me more to ship it to a repair facility and get the battery replaced than to buy a less expensive one that I have bought in the past that lasted well past 6 years before needing replaced. When the product worked it was superior, but it does not have the longevity it should for the cost of the product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 20, 2022
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your feedback with us, regarding your Dyson Corrale™ straightener. Your Dyson Corrale™ straightener will provide up to 30 minutes of cord-free styling. However this will vary depending on heat setting and how the product is used. Your Dyson Corrale fast charges during the first 40 minutes of being plugged in (up to ~95% of battery charge). For the remainder of the 30 minutes of charging the process slows to protect the battery from being over charged. Over time, and usage, the overall battery life can degrade, but it wouldn't be significant enough to make too much of a difference in your daily usage.
We do offer a two-year guarantee on this appliance, and even once the warranty matures, we're always happy to help troubleshoot and diagnose any issues you're having. Please feel free to get in touch with our warranty team at askdysonUS@dyson.com, and we'll be happy to help!
Best wishes,
Kelly
Dyson Customer Support
We do offer a two-year guarantee on this appliance, and even once the warranty matures, we're always happy to help troubleshoot and diagnose any issues you're having. Please feel free to get in touch with our warranty team at askdysonUS@dyson.com, and we'll be happy to help!
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
Hair Straightener
on August 14, 2022
Posted by: Vlara
Gender:Female
I absolutely love Dyson. I have the vacuum, blow dryer and hair straightener. I always recommend and am willing to pay but disappointed this go around. My Dyson blow dryer is amazing but stops working
and kicks back up once I jiggle the cord around. My hair straightener doesn’t worked plugged in after the charge dies. I have to wait to use it even plugged in. Not good when you are rushing to work. I’m not sure now to buy the hair wrap or not. This feature needs work. Products are great , but shouldn’t struggle using them.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, August 16, 2022
Hello Viara, this is Kelly with Dyson. We're sorry to hear that you're having some trouble with your Dyson Corrale™ straightener, and using it whilst charged, without the charging cable connected. We would be happy to help troubleshoot this issue with you, to ensure your Corrale is performing as intended. Please contact us directly at askdysonUS@dsyon.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on August 8, 2022
Posted by: Andrea2717
Gender:Female
This was a birthday purchase. My first experience with Dyson was with the supersonic dryer which I love and then the Airwrap which I’m still learning the best uses for my hair,Since I couldn’t get my hair smooth as I like with the Airwrap I decided to give the Córrale a try and didn’t disappoint actually I can tell the difference between the Córrale straightener and the competitor. The Córrale leaves my hair smooth and doesn’t burn it. Also I can use the medium setting and get great results with lasting curls and no frizz. While the tool is very expensive I believe is a great investment since the health of my hair is now better. I highlighted coarse hair lots of it, pass shoulder length, usually takes me an hour to style. The córrale has shorten that process to 30 minutes. So far I’m happy with my purchase and I recommend the Córrale since has given me great results and shorten the styling time.
I would recommend this to a friend!
Written by a customer while visiting Dyson