Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Fuchsia/Nickel
Average customer rating
3.9
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
340
4 Stars
92
3 Stars
77
2 Stars
40
1 Star
75
72%of customers recommend this product.
(
438 out of
611)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Fuchsia/Nickel
Customer Rating
2
So disappointed
on November 20, 2022
Posted by: Elizabethros
Gender:Female
I received this for my birthday. I was so excited. I just love hair tools! The iron itself is absolutely stunning. The technology and presentation is definitely lux. It feels sturdy and it is a bit heavier than most flat irons but nothing where it bothered my arms. It smoothed and straightened my hair very well. I have long thick and frizzy hair for reference. If you need more than 30 minutes like me just put on the charging dock instead if putting it down when you are getting a new section of hair. You can get up to an hour like this. It also curls beautifully. I’ve used many flat irons and hair tools so I’m pretty experienced. Now you’re probably wondering why I gave this 2 stars I do not recommend. Well this iron has unique plates that have curved in sides. My hair kept getting pulled by this. I used the iron maybe 4 times and every time it would break my hair. Now I have breakage on several parts of my hair!!! I returned it. I can’t believe something so expensive was breaking my hair. I even tried taking very small sections and it still happened. I believe this is a factory defect because not everyone has this experience. If you research quite a few people had this same issue. The bad reviews have this issue or complain about the battery life. You might be lucky and get a good one but you might get a defective one like me and I would not want anyone to risk having hair breakage. So disappointed!!! I didn’t want to exchange and have the same issue.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 22, 2022
Hello Elizabeth, this is Kelly with Dyson. Thank you for taking the time to share your experience with the Dyson Corrale™ straightener. I could sense your excitement while reading this, and how much you loved the overall look and feel of the Corrale. Dyson Corrale features flexing plates, which help to gather hair for more control, so you can style with less heat and 50% less breakage. We have had feedback on the plated and how they grip the hair. If you do feel hair pulling while making a pass with the Corrale, we do recommend using smaller, completely dry sections of hair, and altering the tension you place on the device.
We do understand that you have returned your device. If you have any other questions or concerns that we can help to address, please do not hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We do understand that you have returned your device. If you have any other questions or concerns that we can help to address, please do not hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Not what i expected
on November 19, 2022
Posted by: Rola
Gender:Female
The battery never stayed full for long. I thought the quality will be much higher compering to what I'm paying. It's an ok but not wow deal.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 25, 2022
Hello Rola,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Corrale straightener. The Dyson Corrale is designed to provide up to 30 minutes of cord-free styling on the battery, depending on the heat setting used. To maximize the cord-free styling time, we recommend starting at the lowest heat setting and moving up as needed and placing the Corrale on the charger cradle between sections.
The Corrale can also be used in hybrid mode. This entails using the machine while it's plugged into the magnetic charger; the battery depletes at a slower rate in this mode.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Corrale straightener. The Dyson Corrale is designed to provide up to 30 minutes of cord-free styling on the battery, depending on the heat setting used. To maximize the cord-free styling time, we recommend starting at the lowest heat setting and moving up as needed and placing the Corrale on the charger cradle between sections.
The Corrale can also be used in hybrid mode. This entails using the machine while it's plugged into the magnetic charger; the battery depletes at a slower rate in this mode.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Excellent tool for straightening and curling.
on November 3, 2022
Posted by: AmyBumpus
Gender:Female
I bought the Dyson Corrale after having their hair dryer for several years and finding it to be a great quality tool. (We actually bought their cordless pet stick vac first—very happy with it and we’ve had it for many years.) The corrale is are so gentle on my hair and I like the different heat setting options. The corrale is very well balanced and easy to learn to use. The larger and flexible plates make it glide so easily whether straightening or curling. It didn’t take long to get a handle on using this tool for a variety of styles. I have wasted so much money on various flat irons and curling irons and curling barrels that just didn’t work well and they damaged my hair. I think you get what you pay for.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Would not recommend
on November 1, 2022
Posted by: Ariel B
Gender:Female
Cons:
-obnoxiously heavy
-battery life does not last more than 10-20 minutes on higher heat settings
-battery does not charge while using the corded feature
- the plates seem to be pulling hair and I can hear it doing this which is odd and alarming
- Some abrasion is showing on the sides and I have not even used this product much (due to all of its flaws)
Pros:
- It straightens hair. The end result is good (not better than any other less-expensive straighteners I’ve used)
- the design is worth noting (but not worth buying)
I bought this straightener 5 months ago and wanted it to be my favorite straightener but I see so many reviews just like mine that make me wish I had never wasted this much money on it.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
2
Not so great!
on October 25, 2022
Posted by: Beth Y
Gender:Female
I'm a huge Dyson fan however, I'm not a fan of the corrale flat iron. I feel like it damages my hair each time I use it.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
1
DO NOT BUY!!
on October 14, 2022
Posted by: LaReina
Gender:Female
By far the worst straightener that I’ve ever had! Dyson should really stick to only fans.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 18, 2022
Hello, this is Kelly with Dyson. We're saddened to hear that you found the Dyson Corrale™ straightener to be such a disappointing product. While we can't ascertain from your review what the exact issue is, we do offer a two-year guarantee with your new Corrale, and would be happy to help troubleshoot any trouble you might be having with your straightener. Please feel free to get in touch with us directly via email at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Dyson Straightener
on October 10, 2022
Posted by: Thelma
Gender:Female
The straightener works great but does not hold a charge for more than a couple minutes. I was excited about it being cordless but it is plugged in most of the time to charge it. Huge, bulky cord.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
It I could give it ZERO stars I would
on September 26, 2022
Posted by: Jcc1225
Gender:Female
[This review was collected as part of a promotion.] This is the worst hair straightener I've ever purchased. Don't waste your time or money. I didn't even get through half of my hair before the battery died. The hair straightener is as heavy as a bowling ball. Garbage
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 27, 2022
Hello, this is Kelly with Dyson. We're sorry to hear that we seem to have missed the mark with the Dyson Corrale™ straightener. Your Dyson Corrale™ straightener will provide up to 30 minutes of cord-free styling. However this will vary depending on heat setting and how the product is used. Your Dyson Corrale fast charges during the first 40 minutes of being plugged in (up to ~95% of battery charge). For the remainder of the 30 minutes of charging the process slows to protect the battery from being over charged. The greatest draw on the charge of the battery is during the heating up period; taking the heater plates from ambient/room temperature up to 210°C/410°F. Therefore, the largest drop in battery charge would be expected in the first few minutes of each use.
If you are still experiencing issues we'd like to walk you through the steps to troubleshoot this issue. Please contact our customer service team here for further assistance: https://www.dyson.com/support/contact-us, or email directly at askdysonUS@dyson.com for help.
Best wishes,
Kelly
Dyson Customer Support
If you are still experiencing issues we'd like to walk you through the steps to troubleshoot this issue. Please contact our customer service team here for further assistance: https://www.dyson.com/support/contact-us, or email directly at askdysonUS@dyson.com for help.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson