Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Fuchsia/Nickel
Average customer rating
3.9
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
340
4 Stars
92
3 Stars
77
2 Stars
40
1 Star
75
72%of customers recommend this product.
(
438 out of
611)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Fuchsia/Nickel
Customer Rating
4
Great convenience, results are good but not wow
on March 21, 2023
Posted by: EDA1
This is a tough product to rate - on the one hand there are several features that I really like and that I have not seen on many or even any other straighteners. I love the cordless functionality and how quickly the tool heats up. This combined with being able to plug the charging cord into the stand means that instead of putting everything away after each use, I now just leave the Corrale sitting in its dock most of the time, ready to use for quick touch ups. The convenience is superb, and even better because the dual voltage and airplane mode features mean I can literally take this anywhere, even overseas where the Dyson Supersonic and Airwrap can’t go…. This is one of the primary reasons I chose the Corrale - I wanted a convenient tool that could come with me when I travel overseas and generally don’t have a ton of hair care or styling products with me. Another big positive is that there is no singed smell when using the Corrale, which I have to believe is due to the technology. It also works, for me anyway, on even the lowest heat setting. The Corrale leaves my hair frizz free with a nice shine, and it usually takes minimal passes. I find the battery lasts plenty for me and that the cordless feature is well worth it. In all, the Corrale does a good job of straightening and curling, at least the loser types of waves I like to give my hair some body and bounce. But that’s where I run into trouble with the rating - the Corrale does a “good” job - the results don’t blow me away, they are just “good”. In fairness, they are achieved with all the convenience I just described, and with less heat and presumably less damage, but I don’t know that all justifies the incredibly high price. Ironically, part of my less than 100% satisfaction is influenced by my overwhelmingly positive experience with the Dyson Supersonic, which I consider a true game changer and worth every penny with respect to the results and the speed with which they can be achieved. Maybe the true advantages of the Corrale over other straighteners are the speed, convenience and lower heat with which good results can be achieved rather than the more obvious superior results you can get with the Dyson Supersonic over any other hair dryer I have tired. I don’t regret buying the Corrale but it is not a game changer for me the way the Supersonic is. I do like the Corrale, but If it broke tomorrow I would not necessarily miss the product, I would mostly be mad about the money I spent. If I broke the Supersonic, however, I would have to find a way to replace it right away - that’s just how much difference it has made to how I am able to dry and style my hair.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
4
Longer Battery Life Would Have Given 5 Stars
on March 18, 2023
Posted by: Dyson23
Gender:Female
The straighter works wonderfully didn’t use it enough to explore the different hairstyles as I decided to return it, mostly because of battery life. Hopefully Dyson come out with an updated version soon. 😀
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great purchase
on March 17, 2023
Posted by: Picky Mom
Gender:Female
It is quick to charge. Keeps the charge a long time. Has no cord and styles quickly. What's not to love!?!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Straightener could be great
on March 11, 2023
Posted by: BoyMomx2
Gender:Female
I have had this straightener for about 3 years now. Over the course of those three years; I've had to replace the base charger, thankfully under warranty, and now that it's out of warranty it no longer holds a charge. For the price of this straightener I would have liked it to have lasted longer than 3 years. The product itself works great when it held a charge and I was able to use the cord free feature.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 11, 2023
Hello, this is Kelly with Dyson. Thank you for taking the time to share this feedback. We love to hear and learn from our owners, even when we miss the mark on something. It's definitely disappointing to know that you've already needed to replace the base charger for your Corrale, but that it's also no longer holding a charge. The greatest draw on the charge of the battery is during the heating up period; taking the heater plates from ambient/room temperature up to 210°C/410°F. To help ensure the longest cord-free run time, we do suggest completely charging your Corrale in between each use. You can, of course, also connect to the charging cable to extend run time. The battery will continue to discharge when in hybrid mode, but at a slower rate. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Awesome straightener!!
on March 2, 2023
Posted by: Holly Sny
Gender:Female
This straightener is so awesome. I have curly hair and it works so good. It's so well made.
Only annoyance is the idle beep, I was able to find out how to turn the other beeps off.
But this, you won't regret it!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not a fan of this product
on February 27, 2023
Posted by: Kimberley
Gender:Female
I have all Dyson hair products and absolutely love them all but the corrale let me down. The battery does not last very long, it’s bulky and heavy. Would not recommend it to anyone.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 2, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear you're not a fan of the Dyson Corrale straightener!
The Dyson Corrale features up to 40 minutes of run time, depending on the heat settings used. We always recommend starting low and moving up as needed. As well, we recommend putting the machine on the charging cradle between sections.
The Corrale can also be used in hybrid mode. Hybrid mode entails using the machine while the magnetic charging cable is directly connected, so the battery depletes at a much much slower rate.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear you're not a fan of the Dyson Corrale straightener!
The Dyson Corrale features up to 40 minutes of run time, depending on the heat settings used. We always recommend starting low and moving up as needed. As well, we recommend putting the machine on the charging cradle between sections.
The Corrale can also be used in hybrid mode. Hybrid mode entails using the machine while the magnetic charging cable is directly connected, so the battery depletes at a much much slower rate.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Design Needs Improvement
on February 26, 2023
Posted by: Lee Segovia
Gender:Female
My husband bought the straightener for me given I use one every day. The cord does not stay attached in use as the charger is heavy and therefore the magnets are not strong enough. The cord is necessary as the cordless charge is only good for two to maybe three uses. My hair is long; I have to charge the straightener every other day.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 28, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Corrale straightener. The Corrale features up to 40 minutes of cord-free styling, depending on the heat setting used. We do recommend starting at the lowest heat setting and working up as needed, and putting the machine on the charger cradle between sections.
You can use the machine in hybrid mode as you were doing, which is using the machine while it's charging, so the battery power depletes at a much, much slower rate.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Corrale straightener. The Corrale features up to 40 minutes of cord-free styling, depending on the heat setting used. We do recommend starting at the lowest heat setting and working up as needed, and putting the machine on the charger cradle between sections.
You can use the machine in hybrid mode as you were doing, which is using the machine while it's charging, so the battery power depletes at a much, much slower rate.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Not happy…
on February 21, 2023
Posted by: MariaStylist101
Not happy with this product or the price I paid for it. I e had this product for less than a year and I can no longer tolerate using it.
It does not do an effective or beautiful job straightening/styling. It seems to take 3-4 times longer. Also, the batter dies very fast. Also, it starts beeping pretty quickly if it remains idle for more than a few minutes… so I have to constantly keep turning it on while getting ready.
It’s so not worth the price. I promise you!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 23, 2023
Hello Maria, this is Kelly with Dyson. We're saddened to hear how unhappy you have been with your Dyson Corrale styler/straightener. With regard to the run time you're able to get when using cord-free, the Corrale will provide up to 30 minutes of cord-free styling. However this will vary depending on heat setting and how the product is used. Your Dyson Corrale fast charges during the first 40 minutes of being plugged in (up to ~95% of battery charge). For the remainder of the 30 minutes of charging the process slows to protect the battery from being over charged. Over time and prolonged use, it's natural for the battery to degrade slightly, but not enough to really affect overall performance. You are able to use the device in hybrid charge mode, with the charging cable attached, to help extend your run time. The battery will continue to discharge while in hybrid mode, but at a slower rate. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson