Customer reviews from startech.com
Startech - USB 3.2 Gen 2x2 PCIe Card - USB-C 20Gbps PCI Express 3.0 x4 Controller - USB Type-C Add-On PCIe Expansion Card -Windows/
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Startech - USB 3.2 Gen 2x2 PCIe Card - USB-C 20Gbps PCI Express 3.0 x4 Controller - USB Type-C Add-On PCIe Expansion Card -Windows/
Customer Rating
2
Audio won't work over 250Mbps
on July 27, 2024
Posted by: Razi666
I bought this card for my Meta Quest 3 to have 15w output. Unlikely, the sound d'oesnt work well when I encode over 250Mbps :-(.
Response from startech.comBy Customer Support, July 31, 2024
Thank you for taking the time to leave a review for our PEXUSB321C. We are sorry to hear that you experienced difficulty with PEXUSB321C as this is not expected behavior for our USB-C card. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
4
It is fast when it works.
on January 6, 2024
Posted by: caad
I bought the single port 20Gbps USB 3.2 Gen 2 PCIE x4 card.
I have a Dell Dimension 8700 I7 based PC. It also has a nVidia 2070 Super PCIExpress with a number of USB A ports on the motherboard. The USB 3.2 card is connected to a 2TB external SanDisk drive.
I have a Dell Dimension 8700 I7 based PC. It also has a nVidia 2070 Super PCIExpress with a number of USB A ports on the motherboard. The USB 3.2 card is connected to a 2TB external SanDisk drive.
The card is not detected at first boot. It is only detected when I disable something in the USB device tree then reboot the computer again.
I don't know why this happens but without disabling another USB controller, the USB 3.2 card "ASMedia" will not show up and won't work. This sounds like a conflict but I can enable everything after it is discovered.
I have read in some forums that this needs a new firmware. Is this the issue?
I have read in some forums that this needs a new firmware. Is this the issue?
Response from startech.comBy Customer Support, January 16, 2024
Thank you for taking the time to leave a review for our PEXUSB321C. We are sorry to hear that you experienced difficulty with PEXUSB321C as this is not expected behavior for our USB card. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
terrible
on April 7, 2023
Posted by: mist42nz
constantly causes audio dropouts to my on-board audio card. something weird with the PCIe bus I think
Response from startech.comBy Atha, Customer Support, April 7, 2023
Thank you for taking the time to leave a review for our PEXUSB321C
This is not expected behavior for our USB card. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
This is not expected behavior for our USB card. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
Written by a customer while visiting startech.com