Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K OLED Touchscreen Laptop - Intel Core Ultra 7 (2026) - 16GB Memory - 1TB SSD - Copilot+ - Eclipse Gray
Average customer rating
4 out of 5
4
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
1 out of 1
)
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Customer Reviews for HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K OLED Touchscreen Laptop - Intel Core Ultra 7 (2026) - 16GB Memory - 1TB SSD - Copilot+ - Eclipse Gray
Customer Rating
1 out of 5
1
I'm Returning It
on October 15, 2026
Posted by: T. Tapp
Verified Purchase:Yes
My brand new OmniBook has crashed multiple times. HP is famiar with this issue. It is happening in "AI powered" computers which are not compatible with some windows updates. This leads to drivers getting corrupted. I'm returning it. I'd give it a "zero" if I could.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
When first opened, product gave clear instructions for computer setup.
on September 6, 2026
Posted by: HP
Verified Purchase:Yes
Very good.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
VERY crisp screen!
on August 25, 2026
Posted by: Anonymous
from PA
Verified Purchase:Yes
Love my new OmniX 'customized' HP laptop. The colors are so vivid. Glad I was able to customize up to a 2T, 32gb hard drive for all my travel photos. Wish I could have customized w/o the "flip" option with all my specs, but at least I got all what I wanted $$. I wonder if I'll ever use the 'flip' option.... After I got mine, we customized the same Omni X for my husband with just a 1T storage.
Area for improvement? - Yes, make more laptop base models customizeable, like back in 2019, with my last laptop. :)
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5