Customer reviews from Surebonder
Surebonder - Ultra Dual-Temp Standard Hot Glue Gun (FPRDT360F) - Black/Lime Green
Average customer rating
3.9
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
6
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Surebonder - Ultra Dual-Temp Standard Hot Glue Gun (FPRDT360F) - Black/Lime Green
Customer Rating
1
Problems
on January 19, 2026
Posted by: Eugene
I have several glue guns but decided to treat myself to a new gun. Thinking this would be better because it cost more. First I can hardly get glue coming out and I don't see a difference between L and H . Second my glue stick doesn't seem 1to want to go down. Not sure what I and doing wrong.
Response from SurebonderBy Surebonder, Customer Service, January 20, 2026
Hi Eugene! Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that the product did not perform as expected. That is not the experience we want anyone to have with a Surebonder product.
We would really appreciate the opportunity to help make this right. Please reach out to our customer support team via email at support@surebonder.com with a few details about the issue, and we will be happy to assist you further.
Thank you again for bringing this to our attention and for giving us the chance to improve.
We would really appreciate the opportunity to help make this right. Please reach out to our customer support team via email at support@surebonder.com with a few details about the issue, and we will be happy to assist you further.
Thank you again for bringing this to our attention and for giving us the chance to improve.
Written by a customer while visiting Surebonder
Posted by: Ryan Hnat
from Scranton, Pa
Gender:Male
Verified Purchase:Yes
Great for large cardboard sculptures. I built a 16.5’ key and held cardboard together amazingly. Heated up quick and I was able to just keep moving and gluing with out concern for my tool. Allowed me time to focus on construction
I would recommend this to a friend!
Written by a customer while visiting Surebonder
Customer Rating
1
I have uses the gun one time. It took ages on…
on March 6, 2025
Posted by: Luz Maria D.
I have uses the gun one time. It took ages on high temperature to start having some glue. I tried a second time and the glue stick is not advancing at all. I tried to introduce a second glue stick (I bought the surebonder glue, when I bought the glue gun) and it does not move at all. I am very disappointed. Specially, because I really researched the best options in the market. The reviews I read must have been for a different product. My exoerience with this go e has been horrible.😤
Response from SurebonderBy Surebonder, March 7, 2025
Hi Luz!
We're so sorry to hear about your experience with our glue gun. We completely understand how frustrating this must be, especially after doing your research and expecting great results. That’s not the experience we want for our customers, and we’d love the opportunity to make this right.
Please reach out to us at support@surebonder.com so our team can assist you further. We’re happy to troubleshoot the issue or explore a solution that works best for you. Your satisfaction is very important to us, and we appreciate you giving us a chance to help!
We're so sorry to hear about your experience with our glue gun. We completely understand how frustrating this must be, especially after doing your research and expecting great results. That’s not the experience we want for our customers, and we’d love the opportunity to make this right.
Please reach out to us at support@surebonder.com so our team can assist you further. We’re happy to troubleshoot the issue or explore a solution that works best for you. Your satisfaction is very important to us, and we appreciate you giving us a chance to help!
Written by a customer while visiting Surebonder
Customer Rating
3
It heats up as expected but doesn't squeeze o…
on August 18, 2024
Posted by: Anonymous
Verified Purchase:Yes
It heats up as expected but doesn't squeeze out enough glue. I have to pump the handle about 3 times in comparison with my previous surebonder gun. Mary
Written by a customer while visiting Surebonder
Customer Rating
5
I love the fact that this glue gun does not k…
on February 1, 2024
Posted by: Sherry T.
Verified Purchase:Yes
I love the fact that this glue gun does not keep dribbling after you release the trigger! It is very comfortable to use without hand/finger stress. And, it does its job!!
Written by a customer while visiting Surebonder
Customer Rating
4
I can't tell the difference between high and …
on October 16, 2023
Posted by: Nathan S.
I can't tell the difference between high and low temp. The glue seems to behave the same no matter which way I slide the little thing but I don't know if it's low temp when the L is showing or high temp when the L is showing hiding the H.
Written by a customer while visiting Surebonder
Posted by: Rodney H.
Verified Purchase:Yes
Works really great
Written by a customer while visiting Surebonder
Posted by: Kinano J.
Verified Purchase:Yes
I really prefer the mini glue gun but I also work with quite a bit of wood forms so I needed a glue gun for my wood sticks or wood stick for my gun. The wood sticks only came in the full size so I decided to come over to the light. I had to get use to a full size gun because I didn’t use them until now. It took some getting use to but it was worth it. I don’t have to worry about my products coming apart on my clients or myself and that important.
Written by a customer while visiting Surebonder