Customer Reviews for Command - Large Hook, 5 lb. ,(MR03- SN- BES) - Satin Nickel
Customer Rating
5
Stylish and long-lasting
on August 24, 2016
Posted by: Nana1998
from Mississauga, ON, Canada
Gender:Female
[This review was collected as part of a promotion.] I have had two of these hooks (one large, one medium) in my bathroom for YEARS!! Not only are they a classic style, but they have literally lasted through my three now-teenaged-daughters childhoods. My oldest will be leaving for university in a couple of weeks, and I'll be getting her some Command hooks to hang residence decor.
I bought the bath satin nickel metal hook for my sons bathroom. We cleaned the surface and waited for an hour before we tried the hook. Needless to say the hook fell off the wall.Truly disappointed on the product.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 24, 2015
We're sorry to hear of the trouble you had using our hook on your tile. We are unsure if this is a strip issue or a tile issue but we would like to assist any customers running into trouble. We would ask customers call our team at 1.800.934.7355 M-F 8am-5pm CT. And please know we will be reaching out to you directly to assist. Thank you for leaving your review.
We moved into a temporary condo while waiting on our new house and the condo had very little room. We put up these hooks in the bath rooms for hand towels and they worked fabulous! When you have no counter space, you need all the help you can get! We are moving this week and I have already removed the hooks with no problem! They, of course leave no marks on the walls! I am sure I will find a good use for them once we move into our new home!