Customer Reviews for KAMADO JOE - CLASSIC JOE II Charcoal Grill with cart and locking wheels - Blaze Red
Customer Rating
5
It's a workhorse!
on December 2, 2022
Posted by: Chrism
from NC
Gender:Male
Thought about it a few days ago, I should write a review on the Classic Joe after a friend commented on how I use my grill and he wish he had one. I have owned the grill for 5 yrs - 3 months and I finally need to replace the gasket. BUT! I use my grill more than most people. I live on the NC coast in the salt air, the grill stays under a 6' overhang on my deck, but it never gets covered because I use it so much. I average cooking on the Kamado Joe 5+ days a week, many weeks 6-7 days, year around. Rain, snow, freezing rain or high winds have not deterred me from cooking on the grill. The Kamado is the only grill I own, after cooking the first ribeye steaks on the Kamado over 5 years ago, my wife said I should give my stainless steel gas grill away because she didn't want any more steaks from a gas grill, and I did. My Kamado has had countless pork butts, ribs and pizzas cooked on it, not to mention hundreds of steaks, burgers, chicken and fish. If I have a regret about purchasing the Kamado Joe, it would be not purchasing the Big Joe for additional cooking area.
I've wanted one of these for 20 years. I wish I would've bought it years ago. It's so well made. Solid construction. I'll have this for life. It's amazing how very little charcoal it uses! Steaks, burgers, bbq, this thing does it all!
It's great and easy to use even if you never cooked with charcoal, which was the case for me. I was worried about controlling the temp when smoking but it was easy. I love the versatility!...Smoke, Roast, Sear! I'm very happy with my purchase.
You just need a second person to put it together. It uses less charcoal than I thought. It’s so efficient. Can’t believe how easy it is to control the temp between hundreds of degrees with just a tiny amount of change in the air intake. It’s wonderful!
I purchased my Kamado Joe II on June 29th 2022. They did not put enough tape around the top to keep it from falling off. It fell off and was damaged when it hit the ground. My registration was filled out and accepted. Hallie Stevenson asked for a copy of my receipt. I copied it and sent it to her. She said she needs a photo copy. Everything she needs is on the copy that I sent her. I have no idea what she wants but I am not happy with the way this is being handled. Next step is the BBB.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy HV, Customer Support, August 5, 2022
Thank you for taking the time to review our grills and our warranty process. We are sorry to hear that you experienced a delay regarding the claim. We reviewed the case and see that the proof of purchase was incomplete and did not indicate the retailer that the product was purchased from or the date. The case was updated and a replacement parts have been provided such as the kontrol tower and a new gasket. Tracking will be provided once those orders ship. Please let us know if we can be of any further assistance.
I owned a large Big Green Egg for years. Unfortunately, the movers would not move when I moved out of state. It gave me many years of really good barbecue with enough space to fit 3 Boston Butt roasts. My major complaint was the weight. Even with the top removed, it took two strong people to lift it. I really like the removable fire box with the Classic Joe. With the firebox removed, the Joe is an easy two-person lift. The ash tray makes emptying ash easy. The manual is almost worthless in using the Joe since it basically just covers assembly in multiple languages. It doesn't even tell you how to light it. You need to buy someone's Joe cookbook to cook with it. After that, it produces some really tasty barbecue! I have smoked two Boston Butts and a set of pork ribs that are excellent.
Awesome product. Divide and conquer for direct and indirect heat to grill the steaks. Extreme steady temperature once set. Twelve plus hours of smoking before refilling charcoal. A Deflector to smoke Brisket, Pork Butt, Ribs, Chicken, Duck, etc. I’m extremely satisfied with Kamado Joe Classic II.