Customer reviews from kamadojoe.com
KAMADO JOE - CLASSIC JOE II Charcoal Grill with cart and locking wheels - Blaze Red
Average customer rating
4.9
(703 Reviews)
Rating breakdown 703 reviews
5 Stars
661
4 Stars
36
3 Stars
1
2 Stars
1
1 Star
4
99%of customers recommend this product.
(
679 out of
684)
Customer Reviews for KAMADO JOE - CLASSIC JOE II Charcoal Grill with cart and locking wheels - Blaze Red
Customer Rating
5
Great product, excellent after sales
on August 23, 2023
Posted by: JasperE
from The Netherlands
Gender:Male
I bought the classic 2 just a little over three years ago. I'm really happy with it. I took the effort of writing this review because of my recent after sales experience. Just this month I had a problem with one of its parts, and kamado joe totally came through on its promises by delivering a replacement spare part to my door step within 3 days after my message. No further questions were asked. Big thumbs up!
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
5
Amazing do it all grill
on July 21, 2023
Posted by: Gforty
from Florida
Gender:Male
I’ve waited almost 3 years to leave a review although I’ve encouraged all my friends and co-workers to get a KJ. This grill continues to amaze me with its versatility. I especially like that I can smoke meat on this without much intervention. Many times I’ve heated the grill to 220 degrees put meat on the grill and left the house for hours only to come back and find it still locked on to the same temperate. I did have one issue with the heat deflectors but KJ took care of me. Loving this grill for sure
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: Tdemetres
from Pittsburgh, PA
Gender:Male
Verified Purchase:Yes
Love it! So versatile and easy to use. If you're thinking about going ceramic griller/smoker look no further. Kamado Joe has you covered
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Was great until it wasn’t.
on June 28, 2023
Posted by: Mattb
from Atlanta, GA
Gender:Male
I bought this grill in 2020, and enjoyed it for quite a while. I had a few issues with parts, and customer service was always really helpful with their warranty. Now out of no where, they refuse to honor their warranty unless I can magically provide a receipt from 3 years ago. Watching a great company go down the drain is always sad.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy NG, Customer Support, June 28, 2023
Thank you for your feedback. The manufacture warranty requires a copy of the purchase receipt. I do where we have sent out a few items as a one time courtesy previously. We will need the purchase receipt to send any additional items under warranty. We do also offer replacement parts for purchase here on our website.
Written by a customer while visiting kamadojoe.com
Posted by: Eric H
from Indy
Gender:Male
Verified Purchase:Yes
I had a Komatsu style grille before and it was Ok, but the Kamado Joe is next-level! It’s like comparing a Toyota to a Lexus, they are both excellent cars but the fit and finish and touches of the Lexus make it stand out and so it is with these grilles. The online buying experience was also excellent with frequent updates as to the status of the order and setup of the delivery. This is a HUGE heavy grille so make sure you have help to place it! Zero regrets and I’m not sure what else I would put on a wish-list.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: j2200
from Bakersfield, CA
Gender:Male
Verified Purchase:Yes
I paid for the Big Joe II in March. I still haven't been able to actually use it because it was incorrectly shipped without the grill cart and shelves. I've received the shelves, but not the grill cart. The grill and all the extras I bought along with the grill still sit in my garage. I hope to one day get to actually use the grill I paid for 2 months ago.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy NG, Customer Support, May 9, 2023
j2200, Thank you for your feedback. I am so sorry to hear these items were missing from your original order. We were able to locate your case and I do see the cart has been ordered and is currently in processing. Once this item has shipped, you should receive an email with the tracking information.
Written by a customer while visiting kamadojoe.com
Posted by: JGlenn
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
Great product. Works extremely well. Great gift idea
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: CHawk
from White House, TN
Gender:Male
Verified Purchase:Yes
The Classic Joe is a thing of beauty! I upgraded from a cheap charcoal to the Kamado Joe and I’m actually shocked at the difference. The quality is unmatched in my eyes and the grilling options are endless! Thank you Kamado Joe for a truly fine product!
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com