Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5
Wish I had purchased the Litter Robot years ago
on July 7, 2026
Posted by: Luna and E.
My cats jumped into the robot and used it the very first day. They were spooked when it did its first few cycles, and looked inside the unit from a distance the first day, and peeked inside while it cycled the 2nd and 3rd days, but now its just part of their routine. A+++ purchase!
Response from WhiskerBy August 19, 2026
Thank you so much for your review! Our team is thrilled to hear that your kitties took to the Litter-Robot so quickly. We're so happy to have you all join the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
1
Brand new, but cannot get through onboarding
on July 4, 2026
Posted by: Britt
Just got this device yesterday and still can’t get past the on-boarding step. I have performed every troubleshooting step available and still nothing. For such an expensive machine, this should not be an issue at all.
Response from WhiskerBy August 19, 2026
Thank you so much for your review, Britt. We're incredibly sorry for your initial experience with the Litter-Robot 5! A member of our Customer Experience team has reached out via email to assist with getting you connected to the Whisker app. Thank you for choosing Whisker.
Written by a customer while visiting Whisker
Customer Rating
4
Very happy
on July 3, 2026
Posted by: Summits M.
Litter robot 5 is much quieter than the bot 3. Only thing I don’t like is the mat in the pull drawer is difficult to get out and clean. Otherwise, it’s amazing
Response from WhiskerBy August 19, 2026
Thank you so much for your review! We're so glad to hear you're enjoying life without scooping! We appreciate your feedback on the mat as well, as we're always trying to improve. Thank you for choosing Whisker!
Written by a customer while visiting Whisker
Customer Rating
5
Very Good Experience
on July 2, 2026
Posted by: Cece
This has been a significant upgrade for us and our cats. All though we do still have a Litter-Robot 3 as our second. The Litter-Robot 5 , uses less liter, able to use a hopper to keep the right amount of litter and lets me see the weight of all my cats. It may be a little expensive, but well worth it.
Response from WhiskerBy August 19, 2026
Thank you so much for your review, Cece! We're so excited to hear that yo love the upgrades made to the Litter-Robot 5! We're so happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Definitely Easy!
on June 28, 2026
Posted by: Buffei
I have 5 cats that were all strays & each is still a bit feral. I’ve had other electric litter boxes, but this 1 definitely makes cleaning easier & has less sticking to it. I’m still working on getting everyone to use it, and the final test will be when we travel & have neighbors care for the cats, but I’m optimistic & happy with how easy it was for ME to adapt (especially since I have uncontrolled daily seizures & can’t always remember how to read or what my name is).
Response from WhiskerBy August 19, 2026
Thank you for your review, Buffei! Our team is so glad to hear you are loving the ease of the Litter-Robot. We're so excited to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Awesome litter box
on June 28, 2026
Posted by: Beer
We desperately needed this since I have had 3 back surgeries and my wife has had a plate put in her neck and has back issues. This will tremendously help us out. Thanks to the engineers for designing a great system to help our cats and our health. I just installed the hopper which will help to add the litter and my back will appreciate. My cats seem to like it. The kitten plays in chasing her shadow. Lol...
Response from WhiskerBy August 17, 2026
Thanks so much for your review, Beer! It's fantastic to hear that the Litter-Robot 5 has been such a huge help in your home, this is exactly why we do what we do! Here's to many more years of life without scooping!
Written by a customer while visiting Whisker
Customer Rating
5
Litter Robot 5
on June 27, 2026
Posted by: Litter Robot 3.
I have the litter robot 3 that doesn’t seem to be working anymore. It lasted a long time though. This one is much quieter. The cats seem to like it too!
Response from WhiskerBy August 17, 2026
Thank you so much for your review! We're so excited to hear everyone is enjoying the Litter-Robot 5! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Innovative and fantastic
on June 27, 2026
Posted by: Litter Robot 5.
Purchaser of Litter Robot 4 and I love the new globe material for the Litter Robot 5. Less stickage which means more litter options. I’m never going back to a regular box. This is a necessity for older cat owners - so easy and nothing is too heavy.
Response from WhiskerBy August 17, 2026
We appreciate your 5-star review! We're so excited to hear that you and your kitties upgraded to the Litter-Robot 5, and continue to love life without scooping! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker