Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
4
Upgraded from v3
on March 11, 2026
Posted by: Stilton
Overall, the design upgrades from version 3 are very nice. It seems that the designers have been taking previous lessons and applying them to the new products. Setup was relatively easy, although there was a slight difficulty with the unit sensing an extended weight presence at first until I reset. The biggest problem for us with the V3 was litter getting into the pinch sensor and corroding the contacts. I can see at a glance that there's a similar opening in the pinch sensor bumper litter may be able to get down into the mechanism and do the same thing on version 5. I may have to take steps on my own cover that opening or otherwise address the issue of urine-filled litter corroding the contact again. I'm honestly on the fence as to whether the unit itself is worth the high price for the replacement, especially since one of my v3's is inoperable after only 4 years, but I'm so spoiled at not having to scoop cat litter that I'm willing to give this another go. A week into the first of two replacements and signs
Response from WhiskerBy July 23, 2026
Thanks so much for your review, Stilton! We truly appreciate all of your feedback on the upgrades made from the LR3 to the Litter-Robot 5! Please don't hesitate to reach out to out Customer Experience team at support@whisker.com if you do notice any similar trouble you had with the Litter-Robot 3, we're here to help!
Written by a customer while visiting Whisker
Customer Rating
4
Good, but not better than my Robot 4
on March 11, 2026
Posted by: Brent
Overall I think my cats like the Litter Robot 5 more than the 4, because it is slightly larger.
The only thing I don’t like is that the 5 is advertised as being able to handle more waste than the 4, meaning the 5 can handle up to 5 cats 3-30lbs, and the 4 can handle up to 4 cats 3-25lbs, but my Litter Robot 5 waste drawer actually holds less waste than my Litter Robot 4. I have been using the new waste drawer liners in the 5, and when I pull the drawstring after removing the bag, it’s filled completely, where as I still have a bunch of the older clear waste drawer liners for my Robot 4, and when it notifies me that it is time to empty the waste drawer, it usually has almost twice the amount of waste in it, and is easier to tie shut because of how much extra material there is on the older bags.
The only thing I don’t like is that the 5 is advertised as being able to handle more waste than the 4, meaning the 5 can handle up to 5 cats 3-30lbs, and the 4 can handle up to 4 cats 3-25lbs, but my Litter Robot 5 waste drawer actually holds less waste than my Litter Robot 4. I have been using the new waste drawer liners in the 5, and when I pull the drawstring after removing the bag, it’s filled completely, where as I still have a bunch of the older clear waste drawer liners for my Robot 4, and when it notifies me that it is time to empty the waste drawer, it usually has almost twice the amount of waste in it, and is easier to tie shut because of how much extra material there is on the older bags.
Response from WhiskerBy July 23, 2026
Thank you for your review, Brent! We truly appreciate all of your feedback regarding the amount of waste the Litter-Robot 5's drawer holds in comparison to the Litter-Robot 4, as we're always looking for ways we can improve. We're thankful to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Would buy again
on March 11, 2026
Posted by: Nay68
My sister and I live together with our combined six kitties. Our LR5s have been a game changer. I thought my two older kitties (16 and 12) might be slow to adapt but they took to it right away. I think they love always having a clean potty. It’s so easy to maintain. Worth every penny.
Response from WhiskerBy July 22, 2026
It warms our hearts to hear even your senior kitties took to the Litter-Robot 5 so quickly, Nay68! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
LR5 & LR4
on March 11, 2026
Posted by: Bob
After getting over a small learning curve with LR4 with the help from internet no problems for the last 3 yrs. Received LR5 several months back the improvements and this awsome wicker Ap has been great. 4 cats 2 botts everyone's happy no scooping.
Response from WhiskerBy July 22, 2026
We LOVE to hear that you're happy living life without scooping with your Litter-Robot 5, Bob! Thank you for being a longtime member of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Cat approved
on March 11, 2026
Posted by: Beckie
I love LR 5!! I was a tad worried about this purchase as I have very opinionated cats. They do, however, love a freshly cleaned litter box. Win-win. So happy with this purchase.
Response from WhiskerBy July 22, 2026
We're honored to have your kitties' seal of approval, Beckie! It's great to hear everyone is loving the Litter-Robot 5!
Written by a customer while visiting Whisker
Customer Rating
4
Good overall
on March 11, 2026
Posted by: Josie ..
I have 2 skittish male cats. My LR5 arrived in early December 2025. The cats were curious about the unit and for a long time just stared at it. In February one of the cats started using it. When the unit began its cleaning cycle both cat sat in front of it and watched in amazement 😂 Only one of my cats uses it. The other seems afraid. I like it, one of my cats like it; 2 out of 3 is good.
Only issue with me is that it’s heavy and cumbersome. Not a great combo for petite women.
Response from WhiskerBy July 22, 2026
We're thrilled you're enjoying your Litter-Robot so far, Josie! Some times it just takes a little extra encouragement for more hesitant kitties to make the switch. We've sent over some acclimations tips via email for you, just in case!
Written by a customer while visiting Whisker
Customer Rating
5
Love the new technology
on March 11, 2026
Posted by: Cammie
These robots just keep getting better with each new release!
Response from WhiskerBy July 22, 2026
Thanks for being a long time member of the Whisker family, Cammie! We're so glad you love the upgrades we made to the Litter-Robot 5!
Written by a customer while visiting Whisker
Customer Rating
4
Excellent Product
on March 11, 2026
Posted by: Shao
Love the odor control but the globe is smaller compared to the 3 and my cat is long, so she pees outside from time to time. Love the product though.
Response from WhiskerBy July 22, 2026
We're so glad to hear you love the odor control of the Litter-Robot 5! We greatly appreciate all of your feedback on the size of the Litter-Robot. Please don't hesitate to reach out to support@whisker.com with any questions, our team is here to support!
Written by a customer while visiting Whisker