Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
4
Learning
on March 11, 2026
Posted by: Kathy
I am still getting used to my Litter Robot, (only been 3 days) but so far I am amazed for so many reasons. Just the fact that I’ve been scooping twice a day for decades and don’t have to anymore? It’s a miracle. When I get familiar with it, I’m sure it’ll be 5 stars all the way!
Response from WhiskerBy July 23, 2026
We hope you're loving your Litter-Robot 5, Kathy! Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Don't give up!
on March 11, 2026
Posted by: Sara T.
Bought my Litter Robot 5 in December as a present for me. I have a chronic illness that makes cleaning a regular litterbox very difficult, and this is SO easy to clean that as soon as I had the money, it was a no-brainer. One of the cats started using it immediately, but the other cat was not convinced and started eliminating elsewhere. That would be because I ignored the advice in the tips and tricks and forgot that my younger/larger cat had some trauma with enclosed litterboxes before. So I added attractant to the litter and had another open litterbox next to the new one and let it get really gross. It took about two months (ew), but they are both using the Litter Robot 5 now with no issues! So excited for this new chapter in our laundry room!
Response from WhiskerBy July 23, 2026
It's wonderful to hear you and both of your kitties are finally living your best lives with the Litter-Robot 5! Welcome to the family!
Written by a customer while visiting Whisker
Customer Rating
5
Best Investment For Any Cat Owner
on March 11, 2026
Posted by: Johnny ..
This device has been the best invention to come into our household. We never knew what we had been missing out on until we finally agreed to get a Litter Robot for our kitties! It’s so easy to use and maintain. The hassle of having to bend down and scoop on the daily is gone! Odor no more! The app gives you notifications of when litter needs to be added and when you need to change out the bag. The amount of litter you save also adds up. Our kitties were hesitant at first, but now they love to use it on the daily. If you’re thinking about getting a litter robot, don’t hesitate!
Response from WhiskerBy July 22, 2026
This is why we do what we do! It's fantastic to hear the Litter-Robot 5 has been such a great investment for you, Johnny!
Written by a customer while visiting Whisker
Customer Rating
4
good overall
on March 11, 2026
Posted by: Kevin
Overall, I have been satisfied, but after the cats use it, it does not always cycle and/or clean waste, and I have to hit cycle manually.
Response from WhiskerBy July 22, 2026
We're so glad you've been enjoying your Litter-Robot, Kevin! Though, we're so sorry you've been manually cycling the unit! Our Customer experience team has reached out via email to assist.
Written by a customer while visiting Whisker
Customer Rating
5
Happy Cats
on March 11, 2026
Posted by: Robin
I normally do not post reviews, but I LOVE this litter box, so much I bought a second one. I have 4 cats and three of them took to it immediately, even the 14+ year old. The fourth cat prefers to step on the scale just long enough to make it "spin" so he can watch it. I'm not giving up hope (I think he actually did use it once). It took some experimenting with litter (so far have settled on Sustainably Yours), but still working on that.
I used to scoop five litter boxes three times a day! I'm having a hard time breaking the habit, but it's getting easier, how freeing to not have to do that anymore!
I highly recommend litter box for multi cat households.
Response from WhiskerBy July 23, 2026
Hi Robin. Thank you for the fantastic review! The chore of scooping is never fun, so it's our pleasure to help make life with your kitty pals a little easier. Please feel free to reach out to our team if there's anything we can help with. We appreciate you being a part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Excellent
on March 11, 2026
Posted by: Kyle
Overall a great product and I regret that I didn’t purchase it sooner. It took a couple of days for my cats to adjust, but now they use it routinely and without any issues. I love having the app and all the information it provides. This really was a game changer for me as a cat parent!
Response from WhiskerBy July 23, 2026
We LOVE to hear that everyone has made the switch to luxury! Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Better than Model 3
on March 11, 2026
Posted by: Michael
Finding the 5 much superior to the model 3 we have had for 5+ years. Much more intelligent device.
Response from WhiskerBy July 23, 2026
We're so thrilled you upgraded to the Litter-Robot 5, Michael! Thank you for being a long time member of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Life changing product
on March 11, 2026
Posted by: Rebecca
For cat owners, the Robot 5 is perfect for multi cat families! If you have health concerns that make caring for your cats challenging, the Robot 5 is your answer to being able to care for your cats. I love being able to monitor my cats’ weight.
Response from WhiskerBy July 22, 2026
We always love to hear that the Litter-Robot is such a great help for you in taking care of your kitties! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker