Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5
Amazing but...
on March 11, 2026
Posted by: Vincent
I love it. To date is has scooped the litter 688 times over almost 3 months. I love that part. My downside is I could not get it to sync to my phone via the app. I have to do everything manually. Not the end of the world but I wished that feature worked for me. Regardless, its been very helpful to me and my cats.
V.R.
V.R.
Response from WhiskerBy July 28, 2026
Thanks so much for leaving us your review, Vincent! We're so glad you've saved 688 scoops so far! A member of our team as reached out via email to help you get connected to the Whisker app!
Written by a customer while visiting Whisker
Customer Rating
5
Makes having two cats enjoyable
on March 11, 2026
Posted by: Rod
We really enjoy our cats but a regular litter box is honestly a hassle. This is our second LR and this latest version is a significant upgrade. The LR5 is much quieter, has a larger waste capacity = more time between emptying, and the interior seems to be better designed. Really couldn’t do without it!
Response from WhiskerBy July 23, 2026
We always love to hear that the Litter-Robot has made life with your kitties a breeze! Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Love it
on March 11, 2026
Posted by: Ben
Love the litter robot. My skittish cat that jumps at everything took to it in no time. My older cat took a bit longer but within a month they were both pros.
Response from WhiskerBy July 23, 2026
We love when even the skittish kitties make the switch to the litter box they deserve! We're so happy to have you all in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
Best Litter Robot Ever But I Want More
on March 11, 2026
Posted by: Jenifer
The LR5 is by far the best litter box we have used. It cleans well and the tracking features are nice to have. Because we have cats that are close in weight, sometimes we have to reassign a visit. It would be great to have a Litter Hopper for the LR5.
Response from WhiskerBy July 23, 2026
Thank you so much for your feedback, Jenifer! We're honored that that Litter-Robot 5 is the best litter box you've tried! Excitingly, the Litter-Robot 5 LitterHopper is available on our website now!: https://www.litter-robot.com/litter-robot-5-litterhopper.html
Written by a customer while visiting Whisker
Customer Rating
4
WONDERFUL but the app could be better!
on March 11, 2026
Posted by: Tevinj92
Finally brought the LR5 it’s absolutely amazing my cat loves it !!! And we do as well we save so much money on litter and time scooping I absolutely love it so much my only issue is the app lacks some basic stuff..like letting me know when my cat is inside the box as a push notification and also sometimes the bag says it’s full when I know it’s not! Overall great product! Idk why I didn’t do this long time ago!
Response from WhiskerBy July 23, 2026
Isn't life without scooping just the best?! We're so glad you love your Litter-Robot 5, Tevinj92! We also greatly appreciate your feedback on the Whisker app's notfication options, we're always looking to improve! Thanks for being in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Excellent
on March 11, 2026
Posted by: Connie
I know this is an expensive product, but it’s worth it. It’s efficient and quiet and clean and easy to use and we’ll pay for itself down the road with how little litter it uses compared to what I used to go through. I love it wish I would’ve bought one sooner.
Response from WhiskerBy July 23, 2026
The litter box that just keeps giving! We're so happy to hear you love your Litter-Robot 5, Connie!
Written by a customer while visiting Whisker
Customer Rating
5
Great so far. As of right now , I will always have a robotic litter box.
on March 11, 2026
Posted by: J
It works great, very pleased. One observation I would like to see implemented with future generations. Have the cleaning cycle continue a little further when dumping into the collection box. Sometimes pieces get stuck on the ledge and end up in with the sifted litter.
Response from WhiskerBy July 28, 2026
We're so excited your Litter-Robot has been great so far, J! Thank you so much for your notes on the clumps occasionally remaining on the ledge during cycles! We're happy to have you join the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
So far so good
on March 11, 2026
Posted by: PBI
My dog started barking at the box when it started to cycle after the preset 7 minute delay to clean after the cat left the box.
I changed it to the 3 minute delay and this seems to work!
There needs to be a bright color line inside - maximum litter fill line. It’s hard to guess how much litter to put in!
I changed it to the 3 minute delay and this seems to work!
There needs to be a bright color line inside - maximum litter fill line. It’s hard to guess how much litter to put in!
Response from WhiskerBy July 28, 2026
It's great to hear you're enjoying the Litter-Robot 4 thus far! We appreciate your feedback on the fill line's visibility, as we're always looking to improve! We're so happy to have you in the Whisker family!
Written by a customer while visiting Whisker