Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5
Best ever
on March 12, 2026
Posted by: Gregory
I've owned Litter-Robots since version II, and the Litter-Robot 5 is the best, with nice improvements worth upgrading.
Response from WhiskerBy July 28, 2026
We're so excited you upgraded to the Litter-Robot 5, Gregory! It's great to hear this is the best iteration yet!
Written by a customer while visiting Whisker
Customer Rating
5
Amazing!! Simply amazing!
on March 11, 2026
Posted by: GMo
I waited years to buy one because of the price even though literally everyone I knew that had one said it was worth it. What can I say, I'm cheap. But, I HATE scooping poop and as I get older, that hate only deepens. So, I broke down and bought my first Litter Robot. Now, just like everyone else, I'm kicking myself for waiting so long to buy one. This thing has saved my life!
Response from WhiskerBy July 23, 2026
Reviews like this mean the world to us! We're so glad your days of scooping are over, and we appreciate you giving us a shot. Welcome to the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
My Cats like it
on March 11, 2026
Posted by: Happy Cat M.
My Cats had no issue using it. And I love the easy clean up.
Response from WhiskerBy July 29, 2026
We love to hear you're a Happy Cat Mom with your Litter-Robot 5! YAY for easy cleanups and no more scooping!
Written by a customer while visiting Whisker
Customer Rating
4
Cats are happy campers!!
on March 11, 2026
Posted by: Bones
This is our second Robot as the first one still works but not all the time as it’s over 3 yrs old. I had some trouble with set up with this one but eventually got it. Not happy with Oder control placement as I still have yet to figure out where exactly it goes. But can’t live without one anymore. All 3 cats have no issue in using it either. Thanks!
Response from WhiskerBy July 29, 2026
Thanks so much for your review, Bones! We're so glad your kitties are loving the Litter-Robot 5! We're sorry to hear you experienced some trouble with set up! We see you've been in contact with our support team to help. Please don't hesitate to reach back out with any questions, our team is here to help!
Written by a customer while visiting Whisker
Customer Rating
5
Life changing as a feline mama
on March 11, 2026
Posted by: Mama's Favorite Litter box ..
I absolutely love not having to scoop multiple times a day and to get notifications of when to empty, add litter, etc.
Response from WhiskerBy July 23, 2026
Nothing beats no more scooping! We're so happy you joined the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
A few firmware updates needed.
on March 11, 2026
Posted by: Mark
So far I love the new Litter-Robot 5. I've had zero "sensor dirty" errors, Cat's spend more time in it than out. Easier to clean and use than the Litter-Robot 4. Few gripes would be that when I lose internet briefly I have to go through the whole setup process again and again and again. It seems to never just re-connect like the 4 does. Second gripe is "I need a hopper like my litter-robot 4!" That upgrade can't come soon enough. Beside those two things, I love this and the cats do too...except for one super skittish, semi-feral cat I have. She won't go near it.
Response from WhiskerBy July 30, 2026
Thank you so much for your review, Mark! We're so glad to hear you've been enjoying your Litter-Robot 5! Some great news is, the Litter-Robot 5 LitterHopper is now available on our website! We see you've been in contact with our support team for help.
Written by a customer while visiting Whisker
Customer Rating
5
No remorse
on March 11, 2026
Posted by: Cindy
I love that the globe is taller cuz I have big cats. Its super quiet and smooth when cleaning. I love the bigger waste box and smaller step up to opening.
I wish the operating buttons were on the side rather than the top as my cats are able to step on globe and are accidentally turning off the machine! The dirty litter tends to build up in the middle of the waste drawer rather than evenly troughout, so i find myself pulling drawer open and using a scoop to smooth waste out or else the machine keeps saying its full when its not. I love this upgrade to LR 5. One wish is that you can do an even bigger machine somehow, to use with ragdolls and mainecoons! Big Boy LR!
I wish the operating buttons were on the side rather than the top as my cats are able to step on globe and are accidentally turning off the machine! The dirty litter tends to build up in the middle of the waste drawer rather than evenly troughout, so i find myself pulling drawer open and using a scoop to smooth waste out or else the machine keeps saying its full when its not. I love this upgrade to LR 5. One wish is that you can do an even bigger machine somehow, to use with ragdolls and mainecoons! Big Boy LR!
Response from WhiskerBy July 29, 2026
Thank you so much for your review, Cindy! It's so great to hear you're loving your Litter-Robot 5! We greatly appreciate your feedback on how the waste drawer fills, as we're always looking to improve. Thank you for choosing Whisker!
Written by a customer while visiting Whisker
Customer Rating
5
Life Improvement
on March 11, 2026
Posted by: Veronica
Giving 5 stars overall for the improvement this product to my and my cats' quality of life. They have a constantly clean litter box, and I have one less box to scoop. My only critique is that I wish the scale would not vary so much from use to use. Perhaps there's a solution to the variance that I have yet to discover, but I don't feel confident in the accuracy of the scale.
Response from WhiskerBy July 29, 2026
We're so excited to hear the Litter-Robot 5 has made such a great impact on you and your kitties lives, Veronica! A member of our team has reached out via email to assist with troubleshooting the SmartScale. Thanks so much for joining the Whisker family!
Written by a customer while visiting Whisker