Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
4
Great but also buggy
on March 12, 2026
Posted by: Adam
Amazing machine! I love it. Best part is there is no odor and minimal cleaning. The buggy part is the software. It sometimes decides to empty the entire litter tray on it's own. This is a problem when it happens while I'm at work. Other times it alerts me that the shell has been removed even though I am staring right at it.
Overall I highly recommend Litter Robot.
Overall I highly recommend Litter Robot.
Response from WhiskerBy August 3, 2026
Hi Adam, thank you so much for sharing your review with us! We're so glad to hear you're loving your Litter-Robot 5! Please don't hesitate to reach out to us at support@whisker.com if you continue to experience any trouble, our team is here to help!
Written by a customer while visiting Whisker
Customer Rating
5
Outstanding!
on March 12, 2026
Posted by: Heather ..
My cat is four years old and I transitioned him from a regular litter box to the Robot 5. It took two weeks for him to completely transition but I am so happy he did!!! This is the best thing a human can do for the cat that allows is to live with them!!
Response from WhiskerBy July 28, 2026
Thanks so much for your review, Heather! It's so exciting to hear your kitty is using the Litter-Robot full-time. Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Impressively efficient
on March 12, 2026
Posted by: David
I swore I would never want, or make use of an automatic litter box. After many years of manual scooping for three cats, and a recent visit from my son... who has two cats of his own and a Litter Robot 4, I decided it was time to seriously consider the idea. On his advisement I did the research and ordered th LR-5.
Setup was easy. I used the same litter my cats were used to. I downloaded the app, plugged it in, set it up, and just let it do it's thing. My cats wasted no time using it. After nearly a month it has worked flawlessly. No more accidents. No more smell. Less litter debris on the floor. The app let's me know when I need to empty the tray or fill the drum. I took 3 day trip out of state... and mt cat's needs were met efficiently
LR 5 is a game changer. I won't address the price, as that is irrelevant. It works as advertised. No puffery. I did not see a need for the LR 5 plus. This is a superior product.
Response from WhiskerBy July 29, 2026
This is exactly what we hope to hear, David! We're so excited that you're loving the ease of life with the Litter-Robot 5. We're so happy you joined the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Great litter robot
on March 12, 2026
Posted by: John
The Litter robot 5 is the first litter robot we have had that out performs the old litter robot 2s. We have retired our litter robot 3 and just have the litter robot 5 and the two litter robot 2s in service. The cats use the #5 more, do to the open design. The #5 also holds lots of waste
Response from WhiskerBy July 29, 2026
Thanks so much for your review, John! We're so excited you upgraded to the Litter-Robot 5, and everyone has been enjoying it! Thanks for being a longtime member of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
As Advertised
on March 12, 2026
Posted by: Eric
The unit works as advertised. No more scooping. We add litter when its needed and we swap out the bag when its full. Definitely worth the money.
Response from WhiskerBy July 28, 2026
Thanks so much for your review, Eric! We're so glad we can help make life easier for you and your kitties! Thank you for choosing Whisker!
Written by a customer while visiting Whisker
Customer Rating
5
Glad I got litter robot
on March 12, 2026
Posted by: Mike ..
Very well put together, does everything better than expected. Would highly recommend for a cat family.
Response from WhiskerBy July 28, 2026
Thanks so much for your review, Mike! We're so glad your days of scooping are behind you!
Written by a customer while visiting Whisker
Customer Rating
5
A "Must Buy"
on March 12, 2026
Posted by: Jim
We weren't sure if the Robot 5 would be worth the price tag, especially when 1 of our 4 cats is skittish. Now, we can't imagine not having the Litter-Robot! That skittish cat? He was using it within an hour. After a few days, we took away the last traditional litter box and last of the 4 cats had no problem switching to the robot.
If you're on the fence like we were, trust me when I say this thing is a must have! No more scooping into bags, trying not to make a mess or wasting litter. So worth it.
Response from WhiskerBy July 28, 2026
We love it when even the skittish kitties take to the Litter-Robot so quickly! Life is so much better without scooping!
Written by a customer while visiting Whisker
Customer Rating
4
Product is great - but only one cat will use it.
on March 12, 2026
Posted by: Sheila
I love the robot, but only one cat will use it. It would be a 5-star review if I could get the other two to use it.
Response from WhiskerBy July 28, 2026
Hi there, Sheila! Thank you so much for your review! We're so glad you're loving your Litter-Robot! We've sent over some acclimation tips via email that should help your more hesitant kitty make the switch to the Litter-Robot!
Written by a customer while visiting Whisker