Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5
Litter-Robot 5
on March 20, 2026
Posted by: Kathy
Best thing ever! I only wish I purchased one sooner. No more daily scooping a litter box stays clean for each cat.
Response from WhiskerBy July 30, 2026
We're so glad your days of scooping are over, Kathy! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
Way Better Than Manual Scooping
on March 19, 2026
Posted by: Blue
I have 2 cats and although there are 3 litter boxes for them, they both only use the same one. Because of that, I HAVE to manually scoop it every single night. It really is one of those annoying things for me.
And then... try to go away over night? I have to be back within 24 hours or find someone to come in and do the scooping. This becomes another stress point for me. And going away for a week? Then I'm looking at paying someone to do this and hope they don't skip a day.
I've only had this for 1 week. Both cats use it (and are still curious about it and will watch it while it's running a cycle). I didn't replace the bag until 1 week had passed. It was sooooo much easier to pull out the bag, put in a new one and close the drawer. Done. Quicker than scooping!
This is a REALLY expensive device. I used my tax refund to purchase it - I could not justify the price, so this made it a little easier to take the plunge.
The app is decent. I haven't really explored it but I do get the notification
Response from WhiskerBy August 3, 2026
Hi there, Blue, thank you so much for your thoughtful review! Our team is so glad to hear you are loving life without scooping! We greatly appreciate all of your feedback on the size of the Litter-Robot 5, as well as the cycle process. We're so happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Excellent
on March 16, 2026
Posted by: Peg
This is a product I didn’t know how much I needed until I watched how great it works!
My cats went in right away with plenty of room for my big Maine Coon. Easy set up, I couldn’t be happier with my purchase.
My cats went in right away with plenty of room for my big Maine Coon. Easy set up, I couldn’t be happier with my purchase.
Response from WhiskerBy July 30, 2026
Thanks so much for your review, Peg! We love that the Litter-Robot 5 is such a purrfect match for you and your kitties! Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
We love it
on March 16, 2026
Posted by: Ann
We are very happy with our LR 5. It has been a game-changer in reducing litterbox smell. Both of our cats adjusted to it very quickly. It would be nice to be able to turn off the Waste ID feature when needed. We had a period of time when one cat was experiencing diarrhea and not being able to adjust the cycle timing when #2 was detected was messy to say the least. Also, it would be nice to have an accurate reflection of time zones.
Response from WhiskerBy July 30, 2026
Thank you so much for your review, Ann. It's great to hear the Litter-Robot 5 has been such a game-changer in getting rid of litter odor for you! We truly appreciate your feedback on the WasteID, the good news is WasteID can now be toggled off within the Whisker app! Please don't hesitate to reach out to us with any questions. Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Very happy with my LR5 and so are the cats
on March 15, 2026
Posted by: Mary
The LR5 is really nice. I have one cat that is 18 lbs and she seems to prefer the larger globe. In fact, all 6 seem to pick the 5 over my existing LR4s.
I’ve been a non scooper since way back in the LR2 days, this has been the best release so far.
I’ve been a non scooper since way back in the LR2 days, this has been the best release so far.
Response from WhiskerBy July 29, 2026
Thanks so much for being with us for so long, Mary! We're thrilled you and your kitties are all loving the upgrades we made to the Litter-Robot 5!
Written by a customer while visiting Whisker
Customer Rating
5
Easy to set up
on March 14, 2026
Posted by: Pete
Set up was easy. Directions good. Love the idea of no longer having to scoop,. And the kittens were not afraid to use it love that it has a lite too
Response from WhiskerBy July 28, 2026
Thanks so much for your review, Pete. We're so glad your days of scooping are over! We're happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Love our Litter Robot
on March 14, 2026
Posted by: Mimi
Upon recommendation from our daughter; we decided to give it a try. So glad we did. I have allergies and not having to face mask and disposable glove myself everyday is a true blessing.
No odor as well !
No odor as well !
Response from WhiskerBy July 29, 2026
We love to hear that we can make life so much easier, Mimi! Thank you so much for taking the time to share your review with us, we're happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Love it so far.
on March 13, 2026
Posted by: Dannie
My cat is very curious so she climbed in right after it was set up. She keeps interrupting the cleaning cycle tho because she wants to investigate what’s happening. She adjusted to it basically right away. I did keep her old litter box nearby just in case but she wasn’t using it and it’s now been retired. The fact that there’s movement didn’t make her scared or anything so I didn’t need to acclimate her to that. She’s using it fully in less than a week. I think my cat really likes it too because before she would always go in and use the clean litter box right after I got done cleaning it so now she has a clean box every time.
I’m just waiting for the waste id to learn so I get the correct info on the app.
The pictures are right after I got done setting it up. She jumped right in.
I’m just waiting for the waste id to learn so I get the correct info on the app.
The pictures are right after I got done setting it up. She jumped right in.
Response from WhiskerBy July 29, 2026
We're so excited to hear your adorable kitty took to the Litter-Robot so quickly, Dannie! We're so happy you are loving life without scooping!
Written by a customer while visiting Whisker