Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7 out of 5
4.7
(216 Reviews)
Open Ratings Snapshot
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Best Buy Privacy Policy
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5 out of 5
5
Thank you
on April 7, 2026
Posted by: Lifesaver
This gem has been an absolute lifesaver for our family and pets.
Response from WhiskerBy August 3, 2026
We're so glad your family and your kitties love your Litter-Robot 5! Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5 out of 5
5
We love it
on April 7, 2026
Posted by: Nopoopscoop
The cats love it! There was not a transition. They started using it immediately no problem! My son and daughter-in-law, have one for their cats and recommended it to us . My husband and I would highly recommend it to anyone!
Response from WhiskerBy August 3, 2026
Thanks so much for your review! It's absolutely wonderful to hear you, your husband, and your kitties are loving your Litter-Robot 5! We're so happy to have you all in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5 out of 5
5
Cats love it and so do I
on April 7, 2026
Posted by: Red
I have 2 cats, one tiny and one larger. They are both strays we’ve had for a while now, and I was tired of cleaning the box cuz they go all the time. This has kept that to a minimum. Only thing is they like it too much, at 1am got a notification of overuse of the scale, walk over and see my small cat. Sleeping in the thing! Only lit up part of the room and she chose it. So instantly snapped a picture. And it’s got something about it that’s nice.
800 is a lot but honestly due to the pay in 4 system payments or similar no interest, I didn’t have to think twice.
Works miles better than the pre owned 3 we had.
Response from WhiskerBy August 3, 2026
Thank you so much for your 5-star review, Red! What an ADORABLE picture! We're so glad to hear you and your kitties are loving the Litter-Robot 5 so much! We're so happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5 out of 5
5
LR5 - Best $ Ever Spent
on April 5, 2026
Posted by: Ttaylor
Oh my this is the best investment I ever made. I had the LR3 that was perfect as well but decided to upgrade for a larger one because I have 3 cats. This one is SO QUIET! The only reason I am aware that it is cycling is because the app sends me a notification. The LR3 ran constantly because 1 of the cats thought that it was fun to poke her head in and mess with the litter so it was a constant background noise in my home. Now she can play in the litter all she wants because I can’t hear a thing!
Response from WhiskerBy August 3, 2026
We greatly appreciate your kind review, Taylor! It's fantastic to hear you upgraded to the Litter-Robot 5, and are loving how quiet it is! We're so happy to have you as a longtime member of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5 out of 5
5
Makes Life easier
on April 5, 2026
Posted by: pale G.
We switched to whiskers dustless litter and it has made robot 5 much more reliable than our Robot 4 when we were using supposedly 99% dust free scoop away litter
Response from WhiskerBy August 3, 2026
Hi there! Thank you so much for taking the time to share your review with us! We're so glad GreatLitter and the Litter-Robot 5 are the purrfect match for you and your kitties! Thank you for being part of the Whisker family.
Written by a customer while visiting Whisker
Customer Rating
4 out of 5
4
Works pretty well
on April 5, 2026
Posted by: Carol
It was set up 1 week ago. The cats began using it within 3 days. There was a large area of material which was stuck and after a couple cleanings I had to scrape it off manually. Other than that issue, it's been working great.
Response from WhiskerBy August 3, 2026
Hi Carol! Thank you so much for your review. We're so glad to hear your kitties took to the Litter-Robot so quickly! If you continue to experience any clumps sticking to the liner of your Litter-Robot, please don't hesitate to contact out Customer Experience team, as we're always here to help! Thank you for joining the Whisker family.
Written by a customer while visiting Whisker
Customer Rating
5 out of 5
5
Best thing I’ve ever purchased
on April 1, 2026
Posted by: Nancy
Love the litter-robot 5 . It’s amazing. Definitely wish I would have purchased one along time ago.
Response from WhiskerBy July 30, 2026
YAY for never scooping again! We're so glad you love your Litter-Robot 5, Nancy. Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5 out of 5
5
Big upgrade over Litter Robot 3
on March 29, 2026
Posted by: Anthony D.
I have had a Litter Robot 3 for 6 years. It is starting to have some issues with the main power harness. I am replacing that part (which Whisker conveniently sells for cheap) but decided to upgrade to the 5 because I have 2 large cats.
I’m glad I did. The 5 seems to go quite a bit longer in between cleanings and seems less likely to have hang ups throughout the week.
The other thing that surprised me with the upgrade is how QUIET the LR5 is compared to the LR3. That alone was worth the upgrade. The LR5 is whisper quiet. I always felt like the motor on the LR3 was straining. The LR5’s scooping mechanism is butter smooth and incredibly quiet.
Well worth the upgrade for how it handles multiple cats, the added smarts, and quiet motor alone.
Response from WhiskerBy July 28, 2026
Thanks so much for the 5-star review, Anthony! We LOVE to hear you love all the upgrades made to the Litter-Robot 5! Thank you for being a longtime member of the Whisker family!
Written by a customer while visiting Whisker
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