Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5
Don’t hesitate to buy one!
on April 17, 2026
Posted by: Penny
I am so glad that I bought the Litter Robot 5. It took me two months to decide, mainly due to the price, but I finally realized that my kitten had a long life ahead so I might as well get one now. Just set it up and forget it and there’s virtually no tracking the litter (with a mat in front.) It’s clean, silent and wonderful. It is large so you have to have space for it but I just love it. My 4 lb kitten jumped in even before I had litter in so there was virtually no transition and I love that she never has to step on dirty litter which makes a cleaner home. I also value knowing her weight so I can make sure she’s thriving. Thumbs up to know more scooping!
Response from WhiskerBy August 4, 2026
Thank you for your review, Penny! Our team is thrilled to hear that your kitten is loving the Litter-Robot 5. YAY for no more scooping!
Written by a customer while visiting Whisker
Customer Rating
4
Life changing piece of cat kit.
on April 16, 2026
Posted by: ITACUD ..
So far, I really love this thing. I’ve been using it 3 weeks with four cats, so can’t speak to long term reliability but seems well built. I still have one other regular litter box while we transition but so far so good. Everything working well, easy to set up, etc.. I hate scooping, and this solves that. Only upgrade I would like to see is a deeper waste drawer. With 4 cats it won’t last much longer than a weekend away. I would pay extra for that option.
Response from WhiskerBy August 4, 2026
Thanks so much for your review, ITACUD! Our team is so glad to hear you are enjoying life without scooping! We also greatly appreciate your feedback on the waste drawer size, we're always looking to improve! Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
1
Does not empty
on April 13, 2026
Posted by: Jean
The latest model is very disappointing. It does not empty consistently. In fact, it empties only 1 time in 10.
Response from WhiskerBy August 4, 2026
We appreciate you taking the time to share your review with us. We're so sorry for your initial experience with the Litter-Robot 5! A member of our Customer Experience team has reached out via email to assist. Thank you for choosing Whisker.
Written by a customer while visiting Whisker
Customer Rating
4
review
on April 13, 2026
Posted by: Pam
Love the litter robot 5. Makes my life so much easier. Would love to see more things added to the app like telling me when a cat enter and leaves the device.
Response from WhiskerBy August 4, 2026
Thanks so much for your review, Pam! We love to help make life easy! We appreciate your suggestions for additional insights in the Whisker app!
Written by a customer while visiting Whisker
Customer Rating
4
Life Changer!
on April 12, 2026
Posted by: Kim
The Litter-Robot 5 has been one of my best purchases this year. It completely eliminates the need for daily scooping and keeps odors under control, which makes being away from home much less stressful. I love the app features—being able to track my cats’ weight, monitor bathroom usage, and receive cycle notifications is incredibly convenient. Ordering supplies through the app is also simple and efficient.
The only downside is that the sensors aren’t always 100% reliable. During the first few days, my cats were very curious and would stick their heads in during cycles, and it didn’t always detect them. It also doesn’t consistently sense my hand during testing. Additionally, the litter level and waste drawer tracking in the app can be a bit inaccurate, so I still check it daily to avoid buildup.
Overall, these are minor inconveniences, and the time and effort saved make it absolutely worth it.
Response from WhiskerBy August 10, 2026
Thank you so much for your review, Kim! Our team is so excited to hear that you're enjoying life without scooping! A member of our team has reached out via email to assist with the sensor trouble you've been experiencing. Thank you so much for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Cat took right to it
on April 12, 2026
Posted by: Josh
Simple to set up, 10yr old cat took right to it. Quiet, simple, nice
Response from WhiskerBy August 4, 2026
We appreciate your review, Josh! We're love to hear that you kitty took to the Litter-Robot right away! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Wonderful
on April 9, 2026
Posted by: CincoGatos ..
We have been using this robot for around 2 months. It removed so much frustration for me. With 5 cats we had 3 litter boxes and cleaned them 3x a day.
It works so well that I forget about it and panic but every time I go check it it’s running like a champ. My cats range from 6-15 pounds.
Have not done a whole clean on it yet but it does seem like it might be time consuming. Overall 5 stars and 100% recommended.
It works so well that I forget about it and panic but every time I go check it it’s running like a champ. My cats range from 6-15 pounds.
Have not done a whole clean on it yet but it does seem like it might be time consuming. Overall 5 stars and 100% recommended.
Response from WhiskerBy August 3, 2026
Thanks so much for your 5-star review, CincoGatos. We LOVE to hear everyone is loving the Litter-Robot 5! We're so happy to have you in the Whisker family.
Written by a customer while visiting Whisker
Customer Rating
5
Love it!
on April 9, 2026
Posted by: Zach C.
All 5 of our cats adjusted very quickly to this litter box, including our very skittish girl! This has made a huge difference for mine and my wife's ADHD.
Response from WhiskerBy August 3, 2026
We love to hear that even your skittish kitty took to the Litter-Robot so quickly, and that it's made such a difference in you and your wife's lives, Zach! Thank you so much for being part of the Whisker family.
Written by a customer while visiting Whisker