Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5
Easy, clean, and entertaining!
on May 5, 2026
Posted by: Brent
It took a little bit for our cat to get accustomed to using the Litter Robot, but we've all gotten over that hump. As the cleaner-of-boxes, it definitely makes my life a lot easier because I just occasionally replace the bag and it is able to clean much more frequently than I could have before. The best part? She literally waits around after doing business to watch the robot do its cleaning and then trots around like she invented the cure for feline leukemia or something!
Response from WhiskerBy August 5, 2026
We greatly appreciate your review, Brent! We're so excited you and your kitties are loving the Litter-Robot 5 for so man y different reasons! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
Amazing and life changing, but with a couple of minor glitches
on May 5, 2026
Posted by: MishaNinaPhoebeKumo
I love the Litter Robot - amazing how well and efficiently it handles a complex task like cleaning the litter, and it saves lots of work on the human part. We have 3 Maine Coons and a Ragdoll, and all have embraced it (one of the MCs was a bit skittish when she first saw it move, but is now a total adopter). These are big cats, but one unit works for them all. With 4 cats, the litter tray needs to be replaced every 3-4 days, but that is still a game-changer, and litter-box odors are a thing long past. There are some minor issues - for example, when I empty the tray and put a new litter bag inside, it generally continues insisting that the tray is full when it is empty. After a few cycles, it figures it out though, but it would be nicer if it would sense this right away. With a multi-cat household, having the camera option would probably better disambiguate the cats if they are of similar weight - we didn't get that feature, and it would have been helpful to track them, especially during the sensitive ad
Response from WhiskerBy August 5, 2026
Thank you so much for sharing your review with us, MishaNinaPhoebeKumo! Our team is so excited to hear you're loving your Litter-Robot 5 so far! Though, we're sorry to hear you've been experiencing some trouble with your Litter-Robot 5's drawer reading as full, our team is happy to help here. For an cameras in the Litter-Robot, we recommend checking out the Litter-Robot 5 Pro, which offers AI-based identification. Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Good experience
on May 5, 2026
Posted by: Adin
Really really good experience, life changing for the best, my cats are happy end me too.
Response from WhiskerBy August 5, 2026
Thanks so much for your review, Adin! We love to help make such a difference in life with your kitties! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
Good but could be better
on May 4, 2026
Posted by: TigerEyez
The reason I am only giving the litter robot a four star rating and not a five is there could be some changes in the design that allow the little robot to clean more effectively especially with urine. Some cats like to dig in the litter. As result urine can seep down right next to the rubber bladder that is designed to dispel litter as it rotates. For a cat that digs close to the bottom, this can cause the litter to stick and clump onto the bladder, even after several cycles. This necessitates someone going in there and actually scraping and removing the litter from the rubber bladder in order to get it loose so that it will empty during the next cycle. Has the company ever considered placing a liner or a barrier onto the river bladder that would prevent the sticking and necessity to go in and actually scrape it off if it doesn’t eventually fall off?
Also for cats that like to urinate close to the entrance, it is possible during the cycle. The litter is caught and will run around the interior ring. Has the
Response from WhiskerBy August 5, 2026
Thank you so much for your review, Tigereyez! We greatly appreciate your feedback on the liner of the Litter-Robot, as well as how the Litter-Robot handles kitties who pee at the entrance of the Litter-Robot, we've shared this with our team for consideration! Please don't hesitate to reach out to us with any questions, we're is here to assist.
Written by a customer while visiting Whisker
Customer Rating
5
Perfect
on May 2, 2026
Posted by: Fab
This has made my life much easier. It’s better for my cats and they took to it immediately. Set up was so simple. I got the mat and ramp and they help keep it clean. Great design and engineering.
Response from WhiskerBy August 5, 2026
Thanks so much for sharing your review with us, Fab! It's great to hear your kitties took to the Litter-Robot right away, and now you're loving life without scooping! We're happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Excellent So Far
on May 1, 2026
Posted by: Brian
My cat took to the Litter-Robot 5 immediately. It's been a perfect experience so far these first 2 weeks.
Response from WhiskerBy August 5, 2026
We appreciate your 5-star review, Brian! We're so glad your kitties took to the Litter-Robot so quickly, thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Great product
on April 25, 2026
Posted by: Jb
Our Robot works great, cleans up thoroughly, no smell, easy to empty, what else could you ask for!
Response from WhiskerBy August 5, 2026
Thanks so much for your review, Jb! We love to hear that you enjoying life without scooping! We're happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
3
Stopped working
on April 25, 2026
Posted by: Jessica
The wifi sensor stopped working and can no longer connect to my app.
Response from WhiskerBy August 5, 2026
Thank you for sharing your review with us, Jessica. We're so sorry to hear you're unable to connect your Litter-Robot to the Whisker app! A member of our Customer Experience team has reached out to help get you connected. Thank you for choosing Whisker.
Written by a customer while visiting Whisker